My car still has roughly 11000 miles left on the original 36000 mile warranty, but I am charged $900 for repairs on the car. The person who looked at my car with me. Could not see any visible damage. But I am told later that by some freak accident that I have a hidden puncture on my radiator. I don't understand how a puncture can appear or happen when we looked at every open area together that is exposed to the outside. And the underside has a protective cover to keep anything from coming up and causing damage from outside debris. The only thing the employee with a beard could find was coolant still sitting on the bottom of the radiator. As the liquid came from somewhere higher. Which would tell me faulty materials caused the radiator to leak after me only driving the car for 7 months. I do not have any good things to say about Honda warranty coverage. I'm ready to sell the car and never buy the brand again. I bought Honda because of the reputation for quality. But I am not seeing any of this.
11/5/2024
James C. VERIFIED CUSTOMER
Professorial courteous service. Thank You!
11/4/2024
Patricia A. VERIFIED CUSTOMER
Very prompt and professional
11/3/2024
Richard P. VERIFIED CUSTOMER
Outstanding service
11/2/2024
Steven T. VERIFIED CUSTOMER
They did a good job
11/1/2024
Legrande B. VERIFIED CUSTOMER
Good job
11/1/2024
Helen P. VERIFIED CUSTOMER
Fast service and very courteous
10/31/2024
Susan M. VERIFIED CUSTOMER
Staff is always helpful and pleasant.
10/31/2024
Joe W. VERIFIED CUSTOMER
Britt is an exceptional asset to your dealership. He provided me professionalism unmatched and customer service rarely seen in the workforce today.
Thank you Britt for your commitment to your customer base and your willingness to give 100% to me as a customer. We need your work ethic and efforts in the workforce today.
10/31/2024
Brian M. VERIFIED CUSTOMER
Jake was courteous and a credit. To the organization
10/30/2024
Kimberly W. VERIFIED CUSTOMER
He was so courteous and very knowledgeable. It kept me updated at all points of my wait. I highly recommend Hardin County Honda based on him.
10/30/2024
Julius O. VERIFIED CUSTOMER
Britt was the most polite individual I have encountered in recent years!
Along with being polite he was extremely thorough in explaining the service being provided and the estimated time to complete the service.
He is a very pleasant young man and an asset to your business.
10/29/2024
Philip R. VERIFIED CUSTOMER
My car has under 100,000 miles and you tell me I need a new transmission. It should be under warranty. Your commitment to my vehicle is terrible. I will never buy another Honda.
10/29/2024
Eileen H. VERIFIED CUSTOMER
Excellent. Jake was very thorough when going over the service on my CRV and answered all my questions. I’m always happy with the service at Hardin Co Honda and in fact although I’ve moved an hour away, I’ll continue to schedule my service appointments there.
10/29/2024
James W. VERIFIED CUSTOMER
Britt did a great job working me in with very little notice. He was very professional and pleasant to work with.
10/29/2024
Pauline E. VERIFIED CUSTOMER
As always. The service men were courteous,respectful and friendly. Even employees who had nothing to do with service, would go by and greet you.