Dylan is always very professional and courteous. He is a great asset to the Hardin County Honda team.
9/18/2024
Charles F. VERIFIED CUSTOMER
Great job. Very professional:
9/18/2024
Vincent G. VERIFIED CUSTOMER
Very good service. Dylan Sebastian explained everything well.
9/18/2024
Timothy H. VERIFIED CUSTOMER
Dylan Sebastian is a liar. He refused to substantiate the estimated repair cost through itemization. He simply stated that the repair cost was is as stated. Then the service manager was then confronted. He also refused to answer the question. This is extremely dishonest behavior. We will NEVER return here again.
9/18/2024
Ken M. VERIFIED CUSTOMER
Well done
9/17/2024
James D. VERIFIED CUSTOMER
Dylan was very courteous, friendly and professional. He’s an asset to your company.
9/17/2024
Vanessa M. VERIFIED CUSTOMER
Great experience with Britt he took care of my service in a timely manner & I like that while my car is being serviced I recieved messages to let me know how far along they were on working on my car. Great experience.
9/17/2024
Stacy C. VERIFIED CUSTOMER
We were so pleased how quickly you were able to get to our daughter’s car and fix it. Thank you so much!
9/17/2024
John M. VERIFIED CUSTOMER
Britt got me in on short notice and got the harness installed that I was needing. Perfect job as usual!
9/17/2024
Cynthia M. VERIFIED CUSTOMER
Gillian was very willing to help me even though it was very close to closing.
9/17/2024
Pam J. VERIFIED CUSTOMER
Always great service
9/16/2024
Sonja E. VERIFIED CUSTOMER
Britt Davis did an excellent and awesome job and I did not have to wait very long at all….job well done Britt!
9/16/2024
Nichole T. VERIFIED CUSTOMER
Rick and Britt were wonderful working with to fix the issues with my newly purchased Pilot.
9/16/2024
Angela H. VERIFIED CUSTOMER
Highly satisfied with the Service Department and the quality service provided .
9/16/2024
Robert F. VERIFIED CUSTOMER
Britt has been awesome everytime that we have spoke, we can only hope to find advisors like him. It doesn’t happen often but I would appreciate him every day.
9/16/2024
Anthony B. VERIFIED CUSTOMER
Came in to have my front brake pads replaced and rotors turned for $310. So far so good. After waiting a bit, the salesman comes out and tells me the rotors need to be replaced and the cost will be $667. My first instinct was to tell them to leave it and I would get quotes elsewhere. Unfortunately, I ignored that and told them to ahead with it. As I would later find out, this is a huge ripoff. Salesperson gave me a bit of a discount at checkout bringing the job to around $550. This is still way too much. Although you may have made extra dollars on this sale, seems like you would lose many more future dollars when word of my experience gets around. Won't be back.
9/15/2024
Erin F. VERIFIED CUSTOMER
Thank you for the military discount
9/15/2024
Gina S. VERIFIED CUSTOMER
I have always trusted HC Honda service department. Top notch service, great communication, and efficient work. Thank you. I recommend the service department.
9/14/2024
Ken G. VERIFIED CUSTOMER
Cliff was great and represented the dealership in a professional yet personable manner. I knew my vehicle was in good hands.