Great customer service. They treat you like family even if you didn't purchase the car from them.
7/17/2024
Loretta B. VERIFIED CUSTOMER
Dylan was able to get us scheduled for a brake repair very quickly! The vehicle in question performs fine. We have always been able to depend upon this particular Honda dealer for any work done to our Hondas.
7/17/2024
Brandon K. VERIFIED CUSTOMER
Overall, Jake was knowledgeable and professional. The only issue that I had with him is I asked about a software upgrade for my 2018 Honda Accord. I wanted to get it upgraded to support Wireless CarPlay. He stated he was not aware of an update and he would need to ask his manager about it. I never got a response. Not a huge deal, because I believe the cost of the upgrade is ~150 which is very high. I’ll just be getting a wireless adapter.
He did a great job recommending services without pushing them on me, which I appreciated.
7/16/2024
Jennifer M. VERIFIED CUSTOMER
The guys that fixed “Snowflake “ (2019 Ridgeline) were VERY knowledgeable, courteous and professional!!! I LOVED my experience and will recommend to all!
7/15/2024
Sharon B. VERIFIED CUSTOMER
Na
7/14/2024
Roxanne H. VERIFIED CUSTOMER
I don't have my car yet so I can't give any comments at this time
7/13/2024
Shannan H. VERIFIED CUSTOMER
Jake and your team went above and beyond explaining the steps of the transmission flush. For me, it was either a $516 flush or possibly $3k for a new transmission. I truly felt like Jake was on my team and was genuinely excited when the flush resolved my issues. I try to do as much maintenance and upkeep on my vehicles as I can. On the big jobs, I will now turn to Hardin County Honda. Additionally, I’ll be buying all my parts and fluids through you guys as well. A big shout out to Jake and the techs that took care of me!
7/12/2024
Angela C. VERIFIED CUSTOMER
My husband brought in the Pilot for service this time. He was very pleased with his experience. Thanks for making appropriate service recommendations that help keep our Honda running smoothly and reliably.
7/11/2024
Carolyn G. VERIFIED CUSTOMER
Dylan made sure I knew what was happening as the car was being checked out and repairs made. I appreciate that.
7/11/2024
Kim H. VERIFIED CUSTOMER
Dylan was great.
7/11/2024
John S. VERIFIED CUSTOMER
Alls good
7/11/2024
Gale W. VERIFIED CUSTOMER
Great care as always Britt!
7/11/2024
Mark P. VERIFIED CUSTOMER
Job well done!
7/11/2024
Pamela S. VERIFIED CUSTOMER
Always excellent service!!!
7/10/2024
Joann L. VERIFIED CUSTOMER
Friendly and timely service.
7/10/2024
Elizabeth H. VERIFIED CUSTOMER
I was early for the appointment, yet my car was taken in, the estimated time was accurate. I was made aware of more items that should be taken care of soon, which I appreciated.
The cashier was so friendly!
Next service I’ll have my checkbook or cash, as I was unaware of the three percent surcharge for using credit.
7/9/2024
Max C. VERIFIED CUSTOMER
Awesome staff, and very quick!
7/6/2024
Rhonda S. VERIFIED CUSTOMER
The service team at Hardin County Honda is professional and courtesy. They are always looking out for the customer. If your vehicle needs something done they will let you know. We always bring our vehicles to them.
7/6/2024
Clinton S. VERIFIED CUSTOMER
Great service and friendly staff. We were treated like family!