I have Honda roadside assistance on my new 2024 Honda odyssey. We had a temperature run high about 13 miles from Elizabethtown. Contacted roadside and they arranged everything to a towing company and to take vehicle to Hardin County Honda. When we arrived Clifford could not find me in the computer. After giving home enough information he was able to find us. I won’t say he was rude but I was used to better customer service attitude from our Honda dealership in Bowling Green, Ky
It seemed like he was annoyed that he was taking care of us. When he was telling us what they found was wrong I tried to explain about what we experienced he cut me off like it didn’t matter what I had to say
I am very pleased that they did find what was wrong with my car and was able to fixed fairly fast and we were back on the road. It was just that I am used to better customer service and attitude.
4/7/2024
Roy W. VERIFIED CUSTOMER
My car stalled in front of Honda. Honda too it right in and determined that the stall was the result of a recall condition. My car was fixed and we were on our way ina little over an hour.
4/5/2024
Martina M. VERIFIED CUSTOMER
Britt was excellent!
4/5/2024
Luis B. VERIFIED CUSTOMER
Very good
4/5/2024
Dale K. VERIFIED CUSTOMER
Excellent and friendly service as always. Very thorough and informative on all details. Thank you for your support and attention to service for me.
4/4/2024
Cliff N. VERIFIED CUSTOMER
Cliff was great
4/4/2024
Lloyd P. VERIFIED CUSTOMER
Dylan, is always outstanding in making sure my car is serviced correctly. He always wants to make sure everything on my car is checked and running correctly. Thank you for all you do
Hardin County Honda
4/4/2024
Donald W. VERIFIED CUSTOMER
Dylan was very courteous and professional. He answered every question I asked of him.
4/3/2024
Miled B. VERIFIED CUSTOMER
Service is very very good
4/3/2024
Xavier H. VERIFIED CUSTOMER
Great Service Tech and always professional
4/2/2024
Jackie L. VERIFIED CUSTOMER
Everything was fantastic! Everyone is always so nice to me when I’m there and very helpful! Very fast service!
4/1/2024
David P. VERIFIED CUSTOMER
Thanks!
3/30/2024
Daniela S. VERIFIED CUSTOMER
Dylan is a credit to your dealership. He went above and beyond to resolve my issue. He was patient, polite and respectful.
3/30/2024
Miled B. VERIFIED CUSTOMER
Everything is good and service very good
3/29/2024
Myla F. VERIFIED CUSTOMER
Jake, explained in detail what was needed to be done.
3/29/2024
Jerry H. VERIFIED CUSTOMER
Had my oil changed and tires rotated. Completed in short time and Jake was polite and helpful. Jerry
3/29/2024
Stacy M. VERIFIED CUSTOMER
Jake was very nice and kept me informed on things needed to keep my car running smoothly. Thank you!
3/28/2024
Amanda F. VERIFIED CUSTOMER
Always a great experience!
3/28/2024
Billy W. VERIFIED CUSTOMER
They were very helpful and finished the service on my van in a timely manner. Thanks Dylan!!
3/28/2024
Heather F. VERIFIED CUSTOMER
Always a pleasure to bring my vehicle in for service! Keep up the good work!