The only thing is I received an email from carfax today saying I need to go get the recall checked out. It's also still showing up on my app. If there is anything you can send saying I did bring my car in for the recall checked, I would appreciate it!
1/18/2025
Janice F. VERIFIED CUSTOMER
You have a great service dept. Thank you for providing your customers with a nice waiting area and very polite service technicians.
1/17/2025
Chester A. VERIFIED CUSTOMER
He genuinely seems to care that you receive a good quality service visit.
1/17/2025
Samuel G. VERIFIED CUSTOMER
Jake was great, not much that he could do but a customer shouldn’t leave there only getting an oil change to then have something go wrong no less than a day later. That’s what happened with my truck. Everything else checked out ok and in normal conditions before the oil change but I was told that it wasn’t anything that was done on the service of the oil change. From a customer perspective, a simple oil change shouldn’t trigger any other malfunctions or reduced performance. I would have atleast hoped for a more detailed and free inspection because on the oil change paper, everything was working just fine. It doesn’t make me want to bring my future vehicles in for a service under those conditions.
1/17/2025
David T. VERIFIED CUSTOMER
Dylan was professional & very informative
1/16/2025
Shari J. VERIFIED CUSTOMER
Jake was very helpful and kind!I just moved to Hardin County….Had always taken my car to be serviced at the Louisville location in JTown area and I had a very bad experience with them and refuse to take my car back to them but yes Jake was great!
1/16/2025
Mary H. VERIFIED CUSTOMER
Always a great experience!
1/16/2025
Elzie W. VERIFIED CUSTOMER
Great job
1/16/2025
Cyrene M. VERIFIED CUSTOMER
Very approachable. Fast and will help you.
1/16/2025
Amy K. VERIFIED CUSTOMER
Dylan took great care of me. I have never received bad service from HCH. I am a faithful, long time customer.
1/16/2025
Betty C. VERIFIED CUSTOMER
Thank you, very professional and treated very nice and explained service performed
1/15/2025
Michael U. VERIFIED CUSTOMER
Great service
1/15/2025
Ronald A. VERIFIED CUSTOMER
Friendly and informative staff. Thank you for taking care of my car
1/14/2025
Ryan C. VERIFIED CUSTOMER
Britt is great. Appreciate the communication. He knows his stuff and isn’t afraid to actually have a discussion with a customer. 10/10!