Lindquist Ford Auto Repair Service Center

When I was driving away I found my antenna sitting in the passenger seat of my vehicle. Curious as to why it was removed and why the technician didn’t take the time to reattach it before it was returned.

Thanks

Mike has been my service advisor since I moved back to the area 2023. He has taken great care of both of my vehicles. He’s prompt with updates that are available and answers all of my questions. The valet service makes the whole process easier on the customer.

Always great service

I was there an hour I was early for my actual appt I had set , had my car brought in door and then another service person pulled it in back . An hour later someone came out and said they didn’t know I was there . Weird as I was sitting there, my car was in your shop brought by ME , pulled back to be diagnosed and no one knew I was there ? Seems very like most depts are not good at speaking to each other or where the cars are . I waited another 10 minutes for my car to be brought up when I finally found it parked out front . Almost 3 hours and no repairs were done due to price but also the service made me nervous . Good thing I brought my work with me or it would cost me a vacation day to be invisible for an hour ? Better communication is needed . Thanks for seeing my car today tho

Everyone was remarkable very courtesy and polite always a great experience.

I am very pleased with my experience at Lindquist Ford. The person who checked me in was very pleasant and professional. He gave me an idea how long of a wait I would have and even offered me a ride home if I didn't want to wait. I also want to say how impressed I was with the cleanliness of the waiting room and the ladies restroom. The car wash and vacuum is an added plus. ????

Noah was the most professional and up front person I have dealt with. I would give him a raise if I could! He kept me up to date since the start and gave me the bad news as usual but kept things flowing with conversation and understanding. He listened and made sure my concerns were met with all paper matching accordingly. I could not say enough about how apprecitive I was to have Noah on my team even though my warranty ran out. Again, give raise!

Smoothly and very well done.

Dustin handled my issue efficiently and professionally.

It was so nice that you could come to my house and do the repair

No service report card on inspection with the truck, no documentation on alignment adjustment. Was told the truck would be done no later than 1 pm. It was almost an hour late. Service coordination was poor.

Good job thanks

Dustin has always taken good care of me and my trucks. I appreciate his professionalism!

I understand what happened wasn't all your fault. Fact is that, if I had gotten a written policy instead of a man's word that sold me this warranty, I wouldn't have brought my truck in. I'm handicap and don't make much money so the $300 I paid for you to tell me what was wrong that I already knew, hurt me. When I was sold the policy the man specifically said to wait to take it in so everything could be fixed and I would ONLY pay the $100 deductible. BOY DID I GET A SURPRISE...I made 400 in the last 2weeks and was left with 100. Only had this truck for five months. Bought it with the money I got from my father's death benefit. Dahl Ford really put the screws to me. Seems that now I purchased a truck for $40,000 cash and five months into it it's basically scrap metal. Wasn't expecting this at all. The man made my rest assured that it was a new car warranty and covered everything even stated that I would get a loaner vehicle. Didn't tell me that it would only cover 250$. That would have lasted two days. So I'm out 40,000, can't pull my trailer with a mini excavator to make any kind of money.. I'm screwed..Contemplating getting legal representation. JUST got the policy today in the mail.. thanks. Feel that I was forced into just throwing money away, money that I didn't have

Quick service! Clean lobby-I appreciate the wash and vaccuum, too!

Went above and beyond to get the job done. Much appreciated.

Thanks for your service.

Scratch to driver door handle. All tires not inflated to same PSI. Inside the truck smelled like the shop when I picked it up.

Haley did a very good job of keeping us informed and explained things very well.