Always great service. Staff is friendly and knowledgeable. I always feel like they are family. When I am ready to buy my next car it will be Lindquist Ford.
1/6/2023
Sharon S. VERIFIED CUSTOMER
Very friendly and professional
1/6/2023
Randy W. VERIFIED CUSTOMER
Haley and the maintenance team took care of my Transit Van and did a great job, as they always do. 110% satisfied.
1/5/2023
Dylan B. VERIFIED CUSTOMER
My issue wasn't resolved at all. Service writer is working on it but it seems Ford needs to help. I've only had this truck for a couple months and it's pretty bad that I can't use features I've paid for and fixes to update software aren't working. Ford has really dropped the ball on software quality.......At this point I'm not sure what to do next other than wait.
1/5/2023
Jeff G. VERIFIED CUSTOMER
Haley was amazing and listened to my every concern.
Fantastic!! 5 stars
1/5/2023
William M. VERIFIED CUSTOMER
Good job by everybody. Should I have two hourly rates. One basic stuff like a Tom’s valve stem and a tech labor rate?
1/5/2023
Cheryl P. VERIFIED CUSTOMER
Service and the body shop struggled to coordinate services in the beginning. Had to call to check status at the end of the day vs. being called. Picked up the vehicle and made three trips back inside carrying trash left behind by service or body shop. All my vehicle settings were back to factory settings without an offer to assist re-setting back to personal settings. Lastly, it was returned dirty without a car wash or vacuumed out. Would have expected better customer care and service.
1/5/2023
Olin M. VERIFIED CUSTOMER
Everyone at Lindquist are the best!
1/5/2023
Angela L. VERIFIED CUSTOMER
Dustin is the best!! Love him, he always takes such good care of me and all my kiddos anytime we have issues. Makes me happy that my teen daughters can go to a service center and be treated with respect and kindness. Happy New Year to all of you.
1/4/2023
Dorthy H. VERIFIED CUSTOMER
Noah was great to work with.
1/4/2023
Jason G. VERIFIED CUSTOMER
To whom it may concern,
I believe I was a customer who had the “guessing” game played on me. Brought it on for brakes, loud heater noise and windshield washer problem. Left there with hardly any brakes and a squealing heater. I returned and was told the problem they fixed really needed fixed but there is another problem. It was a guessing game in which the rep even stuttered his way through the explanations. I will not return to your business and I’ll let others know what happened. At the end of the day I ended up with a fixed windshield washer pump for 1300.00.
One thing that’s odd and adds to my belief they knew they made an error was the fact that I was told when they test drove my vehicle “it stopped on a dime” after the first time I had it in. It’s funny how they can tell me it stopped on a dime but then also tell me the reason the pedal goes to floor is another issue. It can’t be both. It either has an issue or it doesn’t.
Furthermore, I did not understand the explanation given as to why my heater still squealed after replacing the blower motor. I originally said don’t do anything but the brakes give. I was going to be charged a diagnostic for each issue. I was then told no diagnostic needed to be done on the heater or the windshield washer as they “knew” what it was. I had them fix it. Funny how after declining the repairs due to diagnostic charges being too high they all of the sudden knew what the problem was and it didn’t need a diagnostic. Sad customer service all around. If you talk to your employees, and they are honest about what happened, you will see. Unfortunately in todays world, there won’t be anything I can do about it and at the end of the day, you won’t give a damn.
Jason G
1/4/2023
Charles R. VERIFIED CUSTOMER
Service was very satisfying and I would recommend Lindquist Ford to my family and friends
1/4/2023
Timothy O. VERIFIED CUSTOMER
I go to your company because of the friendly people and Adam Underwood’s excellent service on my car
1/4/2023
Mark W. VERIFIED CUSTOMER
Dustin kept in contact with me, which was great. Also, loved the apple juice ???? n the waiting area!
1/3/2023
Brady M. VERIFIED CUSTOMER
Dustin was excellent.
1/3/2023
Donna C. VERIFIED CUSTOMER
Everyone is very friendly and helpful.
12/31/2022
Carolyn W. VERIFIED CUSTOMER
My Representative went the extra mile regarding my Ford pass situation. I am also happy with my car.
12/31/2022
Trevor S. VERIFIED CUSTOMER
Mike did a great job.
12/31/2022
Paul R. VERIFIED CUSTOMER
Haley warmly greeted me with a smile and by name which set the tone for a good experience. Her estimated repair time was spot on and she explained the results. Wonderful job.
12/30/2022
Paige M. VERIFIED CUSTOMER
I was beyond happy with my service! I called right in the AM due to my headlight went out on my way to work. Having to leave for vacation the next day. Haley got me in that same day for service ! Saved my life. Thank you again.