Eric and the team were excellent today they are very friendly and professional and got me back on the road quickly I just love the service at Murphy Ford ??
3/6/2022
Diana C. VERIFIED CUSTOMER
Carlos was so friendly, he worked with me with time as he knew I had to work around my schedule. Kept me Apprised of what was needed for me to get my under warranty new tire. Very Professional and also Very Understanding.
3/2/2022
Annette H. VERIFIED CUSTOMER
The service I received was excellent. I especially commend Carlos, Marcia, and Ny.
3/1/2022
John N. VERIFIED CUSTOMER
I was being, and decided.
2/25/2022
Jon R. VERIFIED CUSTOMER
Carlos did a good job keeping me up to date on the vehicle, and had the car detailed as well.
2/25/2022
William S. VERIFIED CUSTOMER
As as of now it seemed like everything was good
2/24/2022
David C. VERIFIED CUSTOMER
I left a message on the Service Managers voice mail last Saturday stating what great service I received and Carlos was very attentive, courteous and easy to talk to. I think Carlos is one of the best service reps that Murphy Ford has had.
2/22/2022
Joseph L. VERIFIED CUSTOMER
I wish someone would have came to the service waiting area and explained to me why I had to pay one hundred dollars for a repair that wasn’t my fault.
I spoke with Carlos during my first free oil change about this issue with my steering wheel… he couldn’t diagnose the issue I came back the service team did some test the center council lights started working.
I was told a modulator had to be ordered for the steering wheel I come back and get charged 100 Bucks for something that never worked since my purchase of the vehicle.
I didn’t argue but I was hurt not sure if I will be returning to Murphy Ford
That just wasn’t fair in my opinion.
But Carlos is a true gentleman I thank him for his great customer service.
2/22/2022
John M. VERIFIED CUSTOMER
Nice work! Thanks
2/22/2022
Christopher B. VERIFIED CUSTOMER
Why was i giving an offer on a trade in .When i trade in my 2009 ford taurus ive gotten a different value .?
2/20/2022
Ian P. VERIFIED CUSTOMER
On my way home (i95)noticed my hood was'nt closed completely.
2/20/2022
Susan W. VERIFIED CUSTOMER
Excellent service
2/20/2022
Donald D. VERIFIED CUSTOMER
Under carriage shielding was reinstalled after service. Tech reattached before I left dealership. When I arrived home I noticed additional heat shielding was hanging and not secured. I reattached and remedied the issue. Need more attention to detail because this creates a question about the entire service.
2/19/2022
Scott M. VERIFIED CUSTOMER
Carlos is knowledgeable, thorough and friendly. He is an asset to your business.
2/18/2022
Bernardo B. VERIFIED CUSTOMER
I just hope that everything else is alright with the truck thank you
Pro1Builders
Benigni
2/18/2022
John L. VERIFIED CUSTOMER
Carlos was very helpful.
2/17/2022
Nichole P. VERIFIED CUSTOMER
Very friendly n very satisfied thank you
2/16/2022
Rosalind S. VERIFIED CUSTOMER
Great job guys ????...... I'm always impressed with the service that's done on my vehicle
2/16/2022
Joseph D. VERIFIED CUSTOMER
Great work great communication I will definitely be back if I need any other work done
2/16/2022
Suzanne A. VERIFIED CUSTOMER
Excellent customer service both professional and friendly.. the **** rose was a nice surprise.........a real upper!