Dean Page was very helpful and very accomadating. He was able to address all the issues we have on hand and took care of it.
9/30/2017
Deloise K. VERIFIED CUSTOMER
Very efficient and personable.
9/30/2017
Janet N. VERIFIED CUSTOMER
What a pleasure to have Dean Page as my Service/Sales Consulant...Dean represents Gosch Chevrolet with his years of knowledge, his professionalism, his kind and caring manner, taking the time to make sure we as cutomers know each detail involving our visit...20-yrs ago we watched our new car rolling down the ramp of the delivery truck...Gosh will always be 'home' to us~
Thank you again, Dean Page, as you made my day just that much nicer ~ Yes, a job well done~
9/29/2017
Dennis A. VERIFIED CUSTOMER
I was there for 2 hrs with a appointment. I was very frustrated and really disappointed so I talked to the service manger. I will see next time if there will be any change. I will be shocked if any body will call me!!!
9/29/2017
Richard K. VERIFIED CUSTOMER
Service is always very good
9/28/2017
Kim S. VERIFIED CUSTOMER
Courteous
9/27/2017
Joe K. VERIFIED CUSTOMER
Took to long to get my car back
9/27/2017
Yolanda B. VERIFIED CUSTOMER
Good service from everyone
9/27/2017
Mark J. VERIFIED CUSTOMER
????????
9/26/2017
Vickie M. VERIFIED CUSTOMER
Was not advised of $120 dianosis fee. The problem was not fixed.I keeped asking how will it cost me and no response back until I showed up to get my car. I was told the defective part was still under recall warranty and everything was covered. This is why my car was there over the weekend. I will never bring my car back there ever again. I will never buy a car from your dealership. I was rediagnose another $120.00 again after my car was already there in the back. There was nothing wrong with my gearshift and they replaced the sensor in there. The key being stuck is worse now than before.
9/26/2017
Omar M. VERIFIED CUSTOMER
Bad service. Waste of time. Left my alignment really bad.
9/26/2017
Ernest D. VERIFIED CUSTOMER
well the gentlemen that helped us.was trying to charge us extra. example rotation of the tires and he was going to check the transmission and charge us. i told him we paid rbe for the extended warranty. when i looked the paperwork. there was no mention that they even looked at the transmission. much less worked on it. im very unhappy. we paid alot for rhis vechicle
9/26/2017
Tod L. VERIFIED CUSTOMER
Good service
9/26/2017
Bob F. VERIFIED CUSTOMER
Michael really took care of me this time. I thought I fried the electrical system on my volt when, in my haste, I put the jumper cables on the battery BACKWARDS! Mike got me out of there with just a new battery! Whew!!! Thanks again Michael!
9/24/2017
Juan N. VERIFIED CUSTOMER
Love the service I received from gosch Chevrolet I don't trust my vechicle to anyone
9/24/2017
Terence W. VERIFIED CUSTOMER
Thank you Roger for getting my wife expedited through her oil change appointment.
9/24/2017
Justin H. VERIFIED CUSTOMER
Are you serious after everything I went thru you still send me a survey. I still never heard back from Ricardo DeAzevedo after receiving a email from him to call and talk about my issues. You can go to any dealership and buy a vehicle but customer service is what brings them back and new customers. You are in the service industry, and the service I received was the worst I have ever had anywhere anytime. I felt like my business was not needed and felt the total lack of respect. Plenty of people I know have asked about my issue and are waiting to hear how it is resolved. From day one of purchase I have had nothing but a headache when I go there. Unless I get some satisfaction my business goes elsewhere and a lot of my friends in the valley will stay clear of any Gosch dealership.
9/24/2017
Vanessa B. VERIFIED CUSTOMER
Lack of communication on the sales associates part/ and long wait after booking an appt