Happy with the recall service work. But very sad staff couldn't add remote locking function. Was amazed with the high LABOR Cost and the curious MISC.CHRGS on top of the PARTS charge. Understand the basic charge of 125 to check why the key not working in the driver's door.
2/15/2017
KIMBERLY C. VERIFIED CUSTOMER
Very friendly and fast service, thanks.
2/14/2017
LUIS V. VERIFIED CUSTOMER
none
2/14/2017
Paul L. VERIFIED CUSTOMER
Julian was awesome and provided great customer service. However, I checked my oil dipstick today and my oil is filled above the capacity. I checked the dipstick and it is filled about 1/2 inch above the cross hatched area on the dipstick. Per my owners manual, this could damage my engine. I am not sure what you're telling your technicians. Also, the technician failed to put a new sticker on my windshield for my next oil change. Paul
2/12/2017
Thomas T. VERIFIED CUSTOMER
Car runs great. Mike was informative & helpful. Thanks for dealing with our car.
2/11/2017
Joseph C. VERIFIED CUSTOMER
Thanks Ken for keeping me informed and being aware of my concerns.
2/11/2017
BELEN V. VERIFIED CUSTOMER
Great service and fast
2/11/2017
Melanie C. VERIFIED CUSTOMER
Julian is an extremely helpful individual! It was taking longer than expected to finish my oil change and Julian assured me my car was almost complete and 5 minutes later they finished. He understood I had an appointment and made sure to get me on my way. Thank you Gosch!
2/11/2017
Ben S. VERIFIED CUSTOMER
Michael is awesome guy and the mechanic has done a great job thank you
2/10/2017
CRAIG S. VERIFIED CUSTOMER
Great customer serice from mike my service advisor very pleased sincerly CRAIG S
2/10/2017
ERIC W. VERIFIED CUSTOMER
Good service love Julian!!
2/10/2017
Jason T. VERIFIED CUSTOMER
This is the second time Micheal was our advisor and he has done an exceptional job. He returns our calls promptly and provides exemplary customer service. Thank you again for all you do.
2/9/2017
LOUIE E. VERIFIED CUSTOMER
Great customer service very knowledgeable
2/9/2017
John Y. VERIFIED CUSTOMER
Good job
2/9/2017
Gerri E. VERIFIED CUSTOMER
Every time I have to take my car for service, they take very good care of me; they explain things so I can understand.