The individual that checked me in for my routine oil change was a saint! He was very thorough and was very pleasant, the employees name has totally slipped my mind but he was just so attentive.
8/10/2016
Stacy S. VERIFIED CUSTOMER
I had a last minute appointment and they made sure I did not wait to long. I got out within a hour. I made my appointment and I was early
8/9/2016
Donna B. VERIFIED CUSTOMER
Kind & Courteous!!
8/8/2016
Tami T. VERIFIED CUSTOMER
My truck was there for two days and it was not even looked at. We had to come and get it so that my son could make it to school on Monday. We were given a sob story about not having the manpower and guys not showing up for work. We will take it to a service shop that knows what service is! You guys SUCKERED!
8/7/2016
Robert P. VERIFIED CUSTOMER
Very nice
8/7/2016
ROBERT G. VERIFIED CUSTOMER
Good customer service as usual
8/6/2016
DORIS Q. VERIFIED CUSTOMER
Julian is excellent and very professional kind, courtesy,
And he deserves a RAISE in pay!!! ????
He was very informative about my vehicle until I got it back.
I loved his service!!!
8/6/2016
Ashely R. VERIFIED CUSTOMER
Good job
8/6/2016
DONALD T. VERIFIED CUSTOMER
Julian was very helpful and friendly, and so apologetic when my car wasn't ready.
8/5/2016
arthur d. VERIFIED CUSTOMER
Took awhile to analyze the problem had to take the car back three times,each time I took it on,they thought the problem was fixed,but it wasn't,but I'am glad to say they finally found the problem,they rented me a car, worked hard to fix my car never got charged for work done because it was not fix right. Very happy thank you Michael
8/5/2016
Josefina T. VERIFIED CUSTOMER
Thank you Josh for going above and beyond with your customer service.
8/4/2016
Darrin A. VERIFIED CUSTOMER
I appreciate Julian zamora . He is great with kids and keeps u updated on yr vehicle thank you very much
8/4/2016
MARVIN J. VERIFIED CUSTOMER
All swell
8/4/2016
Daniel N. VERIFIED CUSTOMER
Awesome job guys. Truck was done in a timely matter.
8/3/2016
ELIZABETH J. VERIFIED CUSTOMER
Mario is THE BEST. Always listens, great attitude with excellent follow-up. I always feel confident he will take good care of us . We are glad to be with him and Gosch.
8/3/2016
Dwayne P. VERIFIED CUSTOMER
Warranty was not explained in detail until we sat down with Jose in Financing. However, Mr.Josh informed us that we have time to purchase an e extended warranty. Still an inconvenience, but a very nice recovery. I would still recommend my family & Friends to purchase from Gosch Chevrolet.
8/1/2016
David C. VERIFIED CUSTOMER
Michael was so nice and friendly. Its nice to have someone like him on your staff. Thanks for a good visit at Gosch.
7/31/2016
DAVID D. VERIFIED CUSTOMER
Michael was fine. He seemed to want to help as always. Michael is only part of the service department however.There are definite problems with the management and organization of the service department. I have had issues of one kind or the other the last 3 times I have been there. And I have been going to your dealership for service for 15 years. Things have changed in the last few years for the worse. Not enough attention to detail. Of course you have a monopoly on GM products for the area. I may have to rethink a drive to Moreno Valley or Temecula in the future. Again this is not an indictment on Michael this is about the Gosch Chevrolet service department. I would rather not go into all problems in some review that doesn't matter anyway.