Gosch Chevrolet Auto Repair Service Center

Great customer service. Thank you

The car is running smooth. Just like when I first purchased it. Your mechanic did an awesome job. Thank you.

No comments

Was very satisfied with the service. Roger was very polite, thorough and timely with the service. He was very informative on my questions. I will call on him again for other services I want done on my Blazer.

None, everything was very professional, it was pleasure working with Michael Gormady Li. Thank you Michael and thank you to your team, especially your Technicians in the shop, they are the backbone.

Thank you for your service I am pleased now

Mike is the man! I only take my vehicle to the places he works at.

Instead of fixing the problem that the codes told them my 02 sensors were messed up, but instead of fixing that they tried to tell me they needed to open up my engine and it was gonna cost 2500 dollars just to take a look.... so i took my vehicle elsewhere to get a second opinion and he changed my sensors and my car works fine all for a total of 380 dollars which saved me a ton of stress and money so next time try fixing the small problem before trying to charge someone for a bigger problem

Listened to my questions and concerns and completely answered them. Thank you!

Dean Page was the BEST! He took the time to explain everything, he was polite and professional. Because of him I will end up to continue bringing my truck to Gosch!!

Dean always explains everything thoroughly and stays in communication with me so I know what’s going on. I appreciate that.

Appreciated that I was able to be in contact with the servicemen while my car was being worked on. Also appreciated the video sent to me with the outcome.

My issue was the wait time. I arrived for my appt at 10;30am. Dean couldn’t find me on the schedule. I showed him the screenshot. We went ahead with the job. Good lord! I didn’t leave till 3:20pm!! 5 hrs. I wasn’t warned or updated that it was going to take that long.

Dean did a great job helping me to get my truck serviced.

Rep Rogelio is a great .. checked me in on time and gave me an estimated wait time . Kept me Informed of my car status .. always great to have him as my representative. My car tech Matthew gave me updates of my services and a video .. thanks to all

I took my all electric vehicle in becuase it wouldn't start on Tuesday night. I was able to drop it off after hours, thank you for that. I was told my vehicle was being inspected on Wednesday, it didn't which is fine but don't tell me it is being looked at if it isn't. Then on Thursday I receive the video of what service I needed to be done which consisted of wiper blades, tire tread depth and a cabin filter. Those things have now bearing on why my vehicle wouldn't start. I then get a call from Dean, he explains it is my vehicles 12 volt battery that needed replacing. He explained the part was in stock and I would be able to pick it up in a couple hours. He then asked if I wanted the 100k service done on my vehcile because it was due for it. My vehicle did have over 100k miles. I asked what that all included. He explained the 100k service would change my spark plugs, oil, oil filter, radiator flush, transmission flush etc. I asked how much and it was around 1000 dollars. I was floored because i did not think my all electric vehicle had a transmission, oil, oilfilter, radiator etc. I questioned Dean about this and he said my vehicle had 2 motors one electric and one combustion. After a slight protest he acknowledged my car did not have the combustion engine. I declined the 100k service and asked for the 12v to be replaced. I re-arranged my schedule as he said it would be done by the end of the day. It wasnt and I was told it would be done by noon on Friday. I know electric vehicles are newer and still not as common but that is why I took it to your dealership with "qualified and Experienced" mechanics. I feel like I was trying to be taken advantage of and had I not declined the 100k service I would have been charged for work that does not even apply to my vehicle.

You guys are awesome thank you very much we will never buy another vehicle from anyone else

Always good service from Rojelio.

was very pleasant to work with and got my vehicle done quickly

Better customer service requested