Lyndsay was so nice and friendly, she helped us with our truck the problem was solved next day even when they told us may take a couple of days
5/28/2021
Jeannie W. VERIFIED CUSTOMER
Took 3 weeks to get my car fixed, wasted one week not being able to diagnose and get warranty notified. Dean actually helped me and he did his best but I had to spend a lot of money on a rental which the dealership should have provided a loaner or to pay for the rental. Happy to have my car back but not happy with how long it took.
5/28/2021
David T. VERIFIED CUSTOMER
I did not have enough money to complete the job. I had to have my car towed Bach to my house still broken down. My warranty never covered anything. I am disappointed
5/27/2021
Ginger W. VERIFIED CUSTOMER
Michael us awesome. I always make sure I get him as my service rep.
5/27/2021
Anna R. VERIFIED CUSTOMER
Vehicle was mid-diagnosed. I had to pay a ridiculous diagnostic fee all for them to attempt to charge me $535 to replace the damn battery. Absolutely ridiculous! I will never be bringing my vehicle back to this dealership. I will take my business elsewhere.
5/27/2021
Jorge R. VERIFIED CUSTOMER
They were excellent professional and knowledgeable and treated me very well
5/26/2021
Jacob B. VERIFIED CUSTOMER
Dean has done a great job in communicating with me. No issues with Dean at all. My issues is the lack of skills and craftsmanship of GM and their mechanics. I should never be worried after leaving that I might be back very soon. Sadly I do with Gosh Chevy I have never had as many issues AFTER leaving from having a "certified " mechanics work on my truck. GM lowering the mileage for warranty back in 2015 knowing that the parts they are putting in are cheap and basic. It's a shame these trucks are Not build like a rock.
5/26/2021
Christina D. VERIFIED CUSTOMER
I was promised at purchase that shuttle service was offered. I did have a sales person drop me off at work and was told that my vehicle would be delivered. A after receiving a call late in the afternoon that no one could bring me my car, I had to inconvenience my employers work day to get a ride to pick up my vehicle. I was also promised a full tank of gas due to my inconvenience. My gas was not filled up nor was my odometer set back to original setting.
5/26/2021
Eric N. VERIFIED CUSTOMER
Lyndsay was awesome she helped me get my service set up and all handled. I work in LA. She was great helping me out at the last minute.
5/26/2021
Roy S. VERIFIED CUSTOMER
My service was free of charge,, not because I didn’t have the money,, not because of a special or you were doing me a favor,, because it was the worst service I have ever experienced in my life,, I am using social media,, and everyone I know, which is ALOT of people to relay the information to so nobody will be put in my position with a dealership that is as horrible as yours is.
Sincerely Roy S
5/24/2021
Curtis A. VERIFIED CUSTOMER
Horrible service, the guy who service me was not honest. He called the lady who set my appointment, he referred to her as being dumb for giving me a late appointment.
5/22/2021
Marcy S. VERIFIED CUSTOMER
Thank you Roger for your assistance. Your thorough check of my satisfaction was greatly appreciated.
5/22/2021
James S. VERIFIED CUSTOMER
Dean and the Gosch team are a class act.
5/22/2021
Maria S. VERIFIED CUSTOMER
Rojelio told us he will if we can get to your truck for an oil change today because you were very busy will a lot of appointments. Well he kept his promise and came though for us and got it done. We think he’s one of the best service writer there and always know what he’s doing. Thank you Rojelio another customer completely satisfied. ????????????????
Jerry & Maria S
5/22/2021
Laura H. VERIFIED CUSTOMER
The maintenance experience was perfect thank you for the good work it’s appreciated when things are done right.
5/21/2021
Ray S. VERIFIED CUSTOMER
No thank you.
It was a simple oil change that lasted 21/2 hours with an appointment. I also wanted the brakes checked but I would have to leave the car for at least 2 days. I find this unacceptable. We have another car, Prius, when I service it at your Toyota dealership, I wait for about an hour and drive it home. (?)
Please don’t bother trying to reach out.
Thank you.
Ray S
5/21/2021
Melissa A. VERIFIED CUSTOMER
My truck ride good and they wash it for me thanks very much were fast and excellent.
5/21/2021
Louis V. VERIFIED CUSTOMER
Michael has always been very helpful. Always enjoy bringing my vehicles to your service department. Very knowledgeable.
5/21/2021
Michelle C. VERIFIED CUSTOMER
Everyone in Gosch Chevrolet went above and beyond for me. From the moment they called me, they were all really nice and attentive to details. Thank you Cole, Phillip, Jose P. and Megan.
5/20/2021
Jake A. VERIFIED CUSTOMER
Great communication from Dean. Made it super easy.