I appreciated that Rodney accommodated the date I requested to have my car serviced. He was professional, patient, and kept me posted on the status of my car. Thank you Rodney!
I was extremely happy that your dealership had the part needed for my recall. All the Chicago dealers were back ordered.
1/5/2025
Amy S. VERIFIED CUSTOMER
I feel it isn’t great customer service to charge more than the estimate given. Even with a 15% discount it was still over $100 more than the estimate. When it comes time to purchase my next vehicle this experience will way heavy on if I will purchase my next vehicle from Honda of Kenosha. This is the second strike after having an extremely poor customer service experience when I purchased this vehicle. I appreciate the service from Joe Valente but the dealership experience leaves much to be desired.
1/5/2025
Tracey D. VERIFIED CUSTOMER
Sam did a great job. I appreciate all the help he gave me.
1/5/2025
Traveling Realestate. VERIFIED CUSTOMER
Sam was friendly, and easy to work with!
1/4/2025
Joyce N. VERIFIED CUSTOMER
Communication and service were great.
1/4/2025
Janice S. VERIFIED CUSTOMER
Joe is always great and looks after my car with Care
1/4/2025
Juan G. VERIFIED CUSTOMER
Thank you for the service and would like to thank Samuel Waddell for helping us really appreciate it
1/4/2025
Donna C. VERIFIED CUSTOMER
Thank you for taking such good care of my vehicle. Rodney Porter was very helpful. I always feel confident that my car is in good hands when I drop it off at Honda of Kenosha.
1/4/2025
Mark S. VERIFIED CUSTOMER
As always Joe did an excellent job.
1/4/2025
Courtney . VERIFIED CUSTOMER
I was going to HOK to address the oil change, as well as our passenger rear window concern. After being told I was going to have to pay for it up front for diagnostics, I placed a call to Honda of Gurnee. They will take care of it. Was trying to stay closer to home for service, but was disappointed of the care received.
1/3/2025
Danny F. VERIFIED CUSTOMER
Always great working with Joe!
He is the best!
1/3/2025
Steven P. VERIFIED CUSTOMER
Joe is so easy to work with as he is always friendly, helpful and thorough when explaining things. Always enjoy my experience with Honda of Kenosha.
1/3/2025
Nacho I. VERIFIED CUSTOMER
Gave me the wrong paperwork for my car I have a 2024 Honda hybrid Crv. When I had my car picked up they gave us paperwork for a 2022 Honda pilot
1/3/2025
Phillip N. VERIFIED CUSTOMER
Sam is always info and helpful with service. I like is quiet manner. I trust his advice.
1/3/2025
Sabrina S. VERIFIED CUSTOMER
Thank you for your service!
1/1/2025
Sheri J. VERIFIED CUSTOMER
Joe was terrific, very personable and gave a realistic timeframe of when my services would be done and beat that time. Great personality and very appreciative of all that Joe did for my car!