It was an excellent experience outstanding customer service received from Joe Valente. His explanation was very through and clear un rushed.
10/30/2022
James W. VERIFIED CUSTOMER
Just one question, I was told it was a 2 1/2 hr job and it was 45 minutes to close, how did it get done in 45 minutes and why was I charged 2.5 hrs labor
10/30/2022
Don J. VERIFIED CUSTOMER
Joe was welcoming (my first visit to your dealership), friendly and knowledgeable. He fully explained the recommended needs and rationale for my TSX and keep me well informed. A true professional. Thank you, Joe.
10/29/2022
Virginia B. VERIFIED CUSTOMER
It was recommended we spend $1500 to fix something that came up on some code that the technicians had never seen before. I said no to it, but yes to an engine coil and a recall fix that needed to be done, which in the end cleared the other code. I’m glad I made a call to a garage to check out the initial recommendation and didn’t do it! If possible, we won’t be bringing the car back. It’s hard to trust dealerships for service especially after this.
10/29/2022
Tina D. VERIFIED CUSTOMER
Great service. Thank you.
10/29/2022
Mehmet D. VERIFIED CUSTOMER
Service was fine, but I came also for a continuous noise at direction system at the initial maneuver times, I was told this is normal for Odyssey 2021 models. I leased Odyssey 2019 from same service, there were no such a noise. Still not comfortable from this noise.
10/29/2022
Peter D. VERIFIED CUSTOMER
I like working with Joe, he always makes sure my pilot has the service done that it needs. He also keeps me informed of any upcoming service that will be needed in the next few visits.
10/29/2022
Couya B. VERIFIED CUSTOMER
Rodney went above and beyond to get my car fixed and available to me as soon as possible! I really appreciate all his help and thank him for being very caring
10/28/2022
Danny F. VERIFIED CUSTOMER
Joe is always great to work with!
10/28/2022
Linda M. VERIFIED CUSTOMER
Joe always provides high quality service with a smile and good attitude.
10/28/2022
Peter P. VERIFIED CUSTOMER
Always great service with Joe.
10/28/2022
Renee B. VERIFIED CUSTOMER
Sam was patient, kind, n thorough
10/28/2022
Mary K. VERIFIED CUSTOMER
Rodney explained the work
I needed/requested be done according to Honda’s recommendations.
10/27/2022
Marie B. VERIFIED CUSTOMER
Very friendly and professional. Made sure my vehicle was up to date for the scheduled maintenance
10/27/2022
Robline B. VERIFIED CUSTOMER
Had to wait, confusion with who was waiting on me
10/26/2022
Allan M. VERIFIED CUSTOMER
The work was done efficiently and the l staff was very courteous, pleased to do business with Honda of Kenosha.
10/26/2022
Ryan K. VERIFIED CUSTOMER
I appreciate the quick and efficient communication/work in getting my car worked on. As well as the shuttle service in getting me to/from the dealership.
10/26/2022
James L. VERIFIED CUSTOMER
Sam was on vacation
10/26/2022
Karen B. VERIFIED CUSTOMER
It took almost three and a half hours to have new tires installed and aligned and oil changed. That seemed like a long time.