Honda of Kenosha Auto Repair Service Center

Rodney is always very kind and explained things quite well.

Joe was an awesome service tech! Would recommend every time!

Sam has been great to work with and I’ve been happy with the appointment availability.

Send me a difficult choice for me not knowing what to do with my broken down Honda far from Kansas City. After talking to me we had AAA tow the tire car in and he called me immediately kept me informed as things were going and gave me various options and gave me a car that ran and it’s now all the way in Ellison Bay Wisconsin safely Appreciate everybody at your service station I checked the car out and went over what needs to be done for my car in the future. Plan to have it done when I get back to Kansas City. I can’t recommend Sam and your dealership got any higher. Thank you thank you thank you

Very nice and helpful. Great customer service.

Mr. Valente did a very good job explaining what need to be done to my vehicle and what to expect on my next visit.

I appreciate that Joe explained the issue I was seeing in a way I could understand. I’ve been having him help me for 12 years and 2 Hondas. He’s a good egg.

Third party scheduler made an appt. in error for my Auto Butler service. When I arrived, there were no times available. Joe worked me in and got my service done so I wouldn't have to return.

Sam is awesome and took great care of us!!!

My butler service wasn't done all the way, all of the inside of my crv was not done.

Thanks

Rodney delivered some difficult information and provided great support in working through options. His communication, responsiveness and delivery was excellent. I will do future service with Kenosha Honda and will request Rodney.

I’ve been to many different dealerships and service departments over the years and I have to say, Sam handled everything perfectly and we can’t say enough good things. A lot of service departments are rude and make you feel like an inconvenience. Sam was the exact opposite. Incredible experience, and incredible service thanks to Sam.

Rodney the service greeter was great and I understand that what my problem was has nothing to do with him. I just think I payed way to much in labor then what was thought but I do understand fees are what they are.

I like to go to Joe Valente he is very knowledgeable with your product plus just pleasant to converse with. I always try to go to Joe.

I found it extremely strange that I have not even had my car 6 months and I somehow missed 1 of my 2 free oil changes and tire rotations a deal through Honda not the company that finances me. I had my oil changed at other much cheaper places and was saving my last free one while I was on my unpaid maternity leave. I would have brought my baby in there but the last time I was there it took almost 3 hours. They said it expired august 13th which would make no sense as I purchased the car feb 18th and it was 10,000 over the oil change. The last sticker that was put on my window from this dealership says 15%. I have been having my car serviced and have not gone 10,000 without an oil change and no one ever made me aware there were such strict terms of the deal. The total was $81.00 and I am also a student waiting for my grants and only had $60 to my name. I tried working out a deal over the phone but the manager handed the phone back to my disabled boyfriend while I was in the middle of speaking. My boyfriend has a very hard time controlling his anger and I really did not think there was going to be an issue otherwise I never would have sent him to this establishment! He was then rudely told that it was covered and that my car could never be serviced there again. I have warranties through this dealership but I honestly never want to step another foot in there again. Was extremely embarrassing that I had to go through all of that and to be disrespected for an oil change that I was promised when buying this car would be free. 100% a scam and I will be emailing Jeff Conrad as well as filing a formal complaint.

Joe provided the best service that I have received from any Honda dealership I have been to. Amazing customer service. I absolutely loved my experience and will continue to service my car with your dealership.

Good job

Excellent service. Thank you.

Joe was overall easy to work with. He is knowledgeable and was not pushy when it came to his recommendations based on the vehicle’s needs.