Rodney was wonderful as always! He is always so friendly and helpful!
12/15/2024
Lawrence E. VERIFIED CUSTOMER
Trustworthy. Professional. Efficient. Thorough. Articulate.
Thank you
12/15/2024
Robert T. VERIFIED CUSTOMER
Rodney is great
Explained everything
Good job
12/14/2024
Birge W. VERIFIED CUSTOMER
He is the best rep I have worked with.
12/13/2024
Jennifer R. VERIFIED CUSTOMER
My visits are always a pleasure.
12/13/2024
Mohammed M. VERIFIED CUSTOMER
was expecting someone to follow up regarding feedback after yesterday's service. I chose to get my vehicle serviced at Honda of Kenosha, even though there are two other Honda service centers closer to my home, as I trusted your quality of service. However, yesterday’s experience was incredibly disappointing.
The visit was meant to be a simple oil change and general inspection, yet I ended up waiting for two hours. While the wait itself was tolerable, what was truly frustrating was that the service was incomplete. I noticed after leaving that the tire pressure hadn’t even been checked—a standard part of any general inspection. The tire pressure was left unchanged and low, just as it was before the service.
Additionally, the complimentary car wash, which has always been provided during previous visits, was completely overlooked. When I purchased the car, I was assured that the car wash service was free for life, yet it wasn’t done this time, even during a service visit.
This experience has left me disappointed and hesitant to return. I hope you can address these concerns to ensure better service in the future.
12/13/2024
Melinda K. VERIFIED CUSTOMER
You are the best!
12/13/2024
Carol C. VERIFIED CUSTOMER
The service department is great. That’s why I keep coming back .
12/12/2024
John B. VERIFIED CUSTOMER
Joe Valente is an outstanding Service Writer. He is on top of everything and is one of main reasons that I continue to return to this dealership.
12/12/2024
Antresha H. VERIFIED CUSTOMER
My service was great as usual, and I always look forward to seeing Joe whenever I visit.
12/12/2024
Julie S. VERIFIED CUSTOMER
Joe is always exceptionally friendly & professional.
12/12/2024
Dalton M. VERIFIED CUSTOMER
Joe is great! First time working with him but he was top notch. Super friendly and knowledgeable. I have been to many different dealerships and service centers from other Honda dealerships up to Porsche, McLaren and Ferrari, and Joe is already up there with my favorite after just two interactions.
Thank you very much for the great experience.
12/12/2024
William K. VERIFIED CUSTOMER
Rodney was great as usual.
12/12/2024
Linda O. VERIFIED CUSTOMER
Excellent service, most appreciative.
12/11/2024
Catherine J. VERIFIED CUSTOMER
I am bringing the car back to hopefully resolve the problem, I brought it in for initially.
12/11/2024
Yodaris T. VERIFIED CUSTOMER
Rodney is super nice and helpful!
12/11/2024
Darcy D. VERIFIED CUSTOMER
Will always come to Honda of Kenosha for service!! They are the BEST!!
12/10/2024
Jason P. VERIFIED CUSTOMER
Yes, just hope next appointment will be able to find out if issue