Seems like advisor Joe is most concerned about selling us more repairs needed then just taking care of our needs. He was to call us when service work was completed so we could come back and pick up our vehicle and never did. Said he updated our information to reflect correct phone and email but never did.
2 years ago he told me I needed an expensive repair ( brakes or new tires) and we had just replaced a couple months prior. Had I not caught it I’m pretty sure would have got done again. I hope to not have to work with Joe in the future,
1/28/2022
Clifford B. VERIFIED CUSTOMER
Joe is the BEST ! I trust him exclusively with the care & maintenance of my
2020 Pilot Elite.
1/28/2022
Jerry N. VERIFIED CUSTOMER
Joe is friendly.
1/28/2022
Svetlana C. VERIFIED CUSTOMER
Samuel explained everything in a nice and polite manner, great job!
1/28/2022
Helen J. VERIFIED CUSTOMER
Very pleased with today's service.
1/28/2022
Frank K. VERIFIED CUSTOMER
Rodney was just great.. I asked him if he could get my Pilot finished within the hour and he did just. Provided complete details of repair and of car inspection.
Thank you, Rodney.
Frank K
1/28/2022
Debra W. VERIFIED CUSTOMER
I try to work with Joe whenever I’m in there.
1/28/2022
Lance S. VERIFIED CUSTOMER
Joe is a Rock Star!! Outstanding in his work and a Great Asset for Honda!!
1/27/2022
Audrey J. VERIFIED CUSTOMER
Sam was very helpful in assisting us in dealing with the Insurance company. He followed through with all aspect of the process until the very end, which spoke to his experience and professionalism. Kudos to Sam!!
1/26/2022
Linda H. VERIFIED CUSTOMER
As always, excellent service! 10 out of 10!
1/26/2022
Audra H. VERIFIED CUSTOMER
Service department didn’t listen when I asked them to do a statement check on a well documented battery drain on my CrV. This led me to have a dead car alone at night when it was 4 degrees, then brought the car in again and insisted the listen to me. Very disrespectful and poor customer service to disregard my original request for service.
1/26/2022
Lesley M. VERIFIED CUSTOMER
Ok
1/26/2022
Nancy G. VERIFIED CUSTOMER
Joe was thorough with explanations about servicing, how often, and the value of regular service on one’s car. Joe was engaging and informative
and I appreciated and valued Joe taking the time.
Thank you Joe
Nancy G
1/24/2022
Nadine H. VERIFIED CUSTOMER
I ordered the part and paid for it a few days ago Schedule
The repair for 9 am today. After an hour they told me the parts dept ordered the wrong part. So I have to bring it back next week.
1/23/2022
Dianne R. VERIFIED CUSTOMER
Rodney was great he got me in and out very quickly
1/22/2022
Karen S. VERIFIED CUSTOMER
Great Work!
1/22/2022
Lori R. VERIFIED CUSTOMER
Working with Rodney and his service team was a great experience. Rodney discussed service options with me and his service team spent a great deal of time trying to fix an issue with my parking brake. I am beyond thrilled with Rodney's dedication to nothing less than stellar customer ssatisfaction. 5 stars today. ?????
1/22/2022
Jay C. VERIFIED CUSTOMER
Thank you to Rodney for his professionalism throughout this process. He was responsive and took time to explain the process and the work that was completed. I would have no hesitation recommending both him and your dealership in the future. It was a very positive end to a very long and difficult journey with Honda.
1/19/2022
Allan M. VERIFIED CUSTOMER
Joe was very helpful and pleasant to work with. The work was done well and the quality was very good. Thanks
1/19/2022
Lorraine F. VERIFIED CUSTOMER
I was impressed with the efficient and pleasant attitude of both Rodney and Jacob who have me a lift home. What a pleasant young man.