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Real Reviews from VERIFIED CUSTOMERS
Jon I. VERIFIED CUSTOMER
Always the best service from Joe V...
11/28/2021
Carl S. VERIFIED CUSTOMER
That would be fine
11/27/2021
Amie N. VERIFIED CUSTOMER
Professional, courteous and helpful! Very satisfied with my service! Thank you!
11/25/2021
Dale R. VERIFIED CUSTOMER
Sam at the desk was very nice and helpful. The guy that buffed out the scratch on my crv that wasn’t there prior to service was also awesome. The fact that my vehicle was parked in an apron of an entrance was disturbing as the parking lot was half full. I would like to know if you have cameras in the service area also. Although it looks like a new oil filter the oil after putting on 9 miles looks as dirty as it did when I brought it in. I am also wondering if the tires were rotated as the right front tire before had rubber that wasn’t trimmed unlike all the others from the factory. It appears as though it was cut off because the rear tire on that side didn’t have it when I checked. I hope I’m wrong but I’m beginning to think not.
11/23/2021
Steven F. VERIFIED CUSTOMER
Rodney was a total pro, and a really good guy. Highly recommend!
11/23/2021
Shannon H. VERIFIED CUSTOMER
Always a great experience!!!
11/23/2021
Natividad G. VERIFIED CUSTOMER
Joe is good at what he does. :)
11/21/2021
Jarib C. VERIFIED CUSTOMER
All things considered with the issues, if it weren’t for Joe the experience would’ve been frustrating. Thanks to Joe easy going character and at the same time being professional it’s made it an excellent experience. Thanks Joe
11/20/2021
Christine R. VERIFIED CUSTOMER
Looking forward to when you can give me a cup of coffee again!
11/19/2021
Faye B. VERIFIED CUSTOMER
Joe Valente is AMAZING. I definitely TRUST what he advises me to do with my vehicle maintenance. The trust factor is HUGE for me… and Joe has earned my trust!!!
11/19/2021
Thomas M. VERIFIED CUSTOMER
Joe is a good guy and very knowledgeable
11/19/2021
Marion R. VERIFIED CUSTOMER
It is always an absolute pleasure working with Joe. He is great at his job and a truly amazing person!
11/19/2021
Lynda T. VERIFIED CUSTOMER
Great job!
11/18/2021
Clarissa J. VERIFIED CUSTOMER
Very good service from Rodney. However, I am a little confused. The end of October, I had my oil change and I was told in the next oil change I have to think about having my timing belt change. Today, Rodney told me that timing belt was just changed August 2020. I guess, I don't understand why is it recommended when I just had it done last year.
11/17/2021
Joseph P. VERIFIED CUSTOMER
Thanks!
11/17/2021
Morton P. VERIFIED CUSTOMER
We have complete confidence that Joe knows what he’s doing.
11/15/2021
Jan I. VERIFIED CUSTOMER
None
11/12/2021
Alexis S. VERIFIED CUSTOMER
I scheduled my appointment two weeks out, and when I got there my part hadn't even been ordered therefore they couldn't service my vehicle. They said it would only take a day to ship and could be here the next day (why not order it before I get there so I could be seen as promised) they said it would take less than a day to fix my recall. When I scheduled the appointment the lady I spoke with told me I could have a loaner vehicle, but when I got there they said I couldn't because I wasn't over 23, which was not brought up at all during the call. So even if they had the part for my car I wouldn't have been able to come the appointment because I wouldn't have had a way to work and home. There was a major lack of communication. I cleared my schedule for this appointment and don't have another available time for a month because of work. So I have to drive without airbags for another month which is dangerous. Overall I am very disappointed with the service. I wasted my time.
11/12/2021
Marie B. VERIFIED CUSTOMER
Very professional
11/12/2021
Nancy C. VERIFIED CUSTOMER
Joe was wonderful to work with. He kept my major repair light hearted and positive. He was responsive to my requests and honest about scope of work and the price from the start. Excellent customer service.
11/12/2021