Excellent service even though it took a long time to get a part for my car
11/11/2021
Carole C. VERIFIED CUSTOMER
when I bought the car, I was granted 2 free oil changes but was never given a paper or anything that proves it, I had to fight my right and lose time at the dealership after the excellent service to get the invoice I was asked to pay to be changed for no charges. please make sure that you provide a coupon or something to prove you give free oil changes.
11/10/2021
Frank K. VERIFIED CUSTOMER
Joe V completely turned me off to Honda of Kenosha's Service Dept.
Frank K
11/10/2021
Teresa N. VERIFIED CUSTOMER
Very personable and knowledgeable
11/10/2021
Jeffrey N. VERIFIED CUSTOMER
Thank you.
11/8/2021
Jeffrey N. VERIFIED CUSTOMER
Thank you.
11/8/2021
Rodrigo V. VERIFIED CUSTOMER
Our car was serviced in a timely manner. Service was satisfactory and we are pleased. Rodney was awesome. Thank you
11/7/2021
Kimberly R. VERIFIED CUSTOMER
Rodney was very helpful, kind, and quick to assist! Thank you!
11/7/2021
Nicholas T. VERIFIED CUSTOMER
The inspection is very expensive, and the repair, not to mention
11/6/2021
Steven W. VERIFIED CUSTOMER
Always great working with Joe Valente. Quality and responsiveness are consistently high. No surprises.
11/5/2021
Eugene I. VERIFIED CUSTOMER
Rodney was very good and everything was completed in the time he said it take.
11/5/2021
Traci B. VERIFIED CUSTOMER
I have had to deal with Joe on several occasions. He comes across as condescending to me. If we do come back to Honda again, I want to work with a different service advisor.
11/4/2021
Hans B. VERIFIED CUSTOMER
Excellent service.
11/4/2021
Karyn J. VERIFIED CUSTOMER
I told them what the problem was and I asked what the cost would be and stated it should be covered by extended warranty we purchased. They tried to charge me $217 for an hour to diagnos what I already told them. I came in at 8 for an oil change and explained I had to be finished by 9:30 to get to my client meeting. Over 2 hours later, I had to go see what was going on, and then I had to meet with the service manager who removed the charge, but I missed my client meeting. Bought 4 cars here since 2012, worst experience to date.
11/2/2021
Imad G. VERIFIED CUSTOMER
They ask me for $480 to check the problem in the car I go to different dealer and they charge me $52
11/2/2021
Christine S. VERIFIED CUSTOMER
My vehicle was serviced in a timely manner and all questions I had regarding work performed and recommended were explained in a complete and courteous manner. I was pleased with the time and courtesy I was sjown by Joe Valente.
11/2/2021
Linda H. VERIFIED CUSTOMER
Completely satisfied!!!
11/2/2021
Janice A. VERIFIED CUSTOMER
It was a Good experience got waited on right away my appointment was at 8 AM
Got offered a ride to a restaurant in the area so we didn’t have to sit there and wait and when we got back it was only about 20 more minutes and everything went great