It was easy in and out and he explained everything
10/31/2021
David G. VERIFIED CUSTOMER
Joe did a great job
10/31/2021
Helen J. VERIFIED CUSTOMER
Joe took the time to answer questions which was nice for I was in at a very busy time. Very pleasant and found me as soon as vehicle was finished.
10/31/2021
Roberto A. VERIFIED CUSTOMER
Very friendly and professional service.
10/31/2021
C S. VERIFIED CUSTOMER
Joe was a great service man. He explained everything that was to be done and how long it would take. The car was finished well within the time given
10/30/2021
Mary Z. VERIFIED CUSTOMER
Sam the service writer was great. I live 1 hour and 20 minutes away. Service was done in a timely manner.
BUT The mechanic did not inflate my tires properly after rotating them. Warning light came on. I had to come back. Good thing I was only 10 miles on the road when it happened. The service manager inflated them and when I asked informed me the technician had the front tires too low (27 lbs) and the back tires wrong. I took this to mean the mechanic was either careless or had no knowledge of how to inflate the tires properly. Also a warning light came on again when I was almost home telling me the radar was obstructed and cannot detect in the front, and that stayed on until I almost got home and then went off; granted it was raining outside and maybe something did obstructed it. I was very concerned the mechanic did something wrong again.
SIDE NOTE: This is the loudest vehicle I’ve ever owned when driving on the expressway or different roads. The road noise is horrendous, unbelievably loud. And the soundproofing is almost nonexistent. I would think by this time Honda would have this figured out like all the other car companies. Immediately upon driving the vehicle home the day I bought it I knew I had made a mistake and should have gotten the Mazda CX5 instead.
10/30/2021
Roberto S. VERIFIED CUSTOMER
Great job. Friendly. Very informative.
10/30/2021
Gail S. VERIFIED CUSTOMER
Joe was professional, he’s a keeper
10/29/2021
David C. VERIFIED CUSTOMER
Joe took care of things from start to finish. Great communication too. Great job !
10/29/2021
Jemmiley N. VERIFIED CUSTOMER
Thank you for the great service! I always leave happy.
10/29/2021
David G. VERIFIED CUSTOMER
Sam was so helpful. I couldn’t have asked for any better service!
10/28/2021
Vince R. VERIFIED CUSTOMER
Excellent
10/28/2021
Thomas V. VERIFIED CUSTOMER
The car was not repaired. Same problem occured again. Please help.
10/27/2021
Donna P. VERIFIED CUSTOMER
Rodney was very very helpful with my service.
10/27/2021
Mary Jane. VERIFIED CUSTOMER
I was so impressed with the service I received! Communication was A1!!
10/27/2021
Amal K. VERIFIED CUSTOMER
Your service department is not very good.
Most are not professional and lack communication skills.
10/26/2021
Ronald V. VERIFIED CUSTOMER
It was better than the purchase experience!
10/24/2021
Heidi K. VERIFIED CUSTOMER
A busy Saturday, but all went smoothly.
I appreciated not having a laundry list of to dos at the end. :)