I found out once my appointment was over that people from Illinois that were getting an oil change had a special of $24.95. My service agent didn’t mention it and I was charged $39.95. I don’t know if it’s practice that the agent isn’t supposed to mention specials but that seemed a little shady. I added on more services that I wasn’t going to get originally so it would have been nice to save $15.
10/22/2021
Richard D. VERIFIED CUSTOMER
Joe Valente was awesome and service exceptional.
Thanks, Rick Dousman
10/22/2021
Robert C. VERIFIED CUSTOMER
I trust Joe to honest and forthright in the care of my Pilot. He always has been. Thank you.
Bob Cisler
10/22/2021
Steve B. VERIFIED CUSTOMER
Joe is awesome!
He turned our emergency breakdown nightmare with our 2012 Pilot into a pleasant experience. When we move to Bristol next year from Schaumburg we will make Honda of Kenosha our dealer & service!
Joe is terrific! 10 out of 10!
Thanks Steve B
10/22/2021
Nicholas M. VERIFIED CUSTOMER
None
10/22/2021
Norberto F. VERIFIED CUSTOMER
Excellent customer service.
10/22/2021
Christopher L. VERIFIED CUSTOMER
Rodney is always helpful
10/22/2021
Jarib C. VERIFIED CUSTOMER
Thank you for standing by your workmanship, and Joe’s professional attitude for getting the job done and keep me updated
10/22/2021
Aichang Z. VERIFIED CUSTOMER
Joe was informative of the services my car needed. He also suggested how I could potentially save if I had to use the 10% coupon now or for a later maintenance that would cost more.
10/21/2021
Michael R. VERIFIED CUSTOMER
Joe was good to deal with and M Leon did the job good and fast
10/21/2021
Jack K. VERIFIED CUSTOMER
Great service, but I made an appointment for Monday at 8:00am but when I got there, they couldn’t find my schedule appointment. They took me in anyway. So everything worked out.
10/20/2021
Garner S. VERIFIED CUSTOMER
I’ve never been disappointed by the service received at Kenosha Honda over the past nearly 6 years.
10/20/2021
Kimberly H. VERIFIED CUSTOMER
I came in for an oil change and was told I needed over $700 in maintenance. I don’t mind truthfulness, but I felt as though he was taking advantage of me being a female. When I said $700 isn’t in my budget today, he asked what my budget was. I said $100 MAX, as I came in for an oil change. He tried getting me to spend $150. I ended up paying for my oil change and tire rotation, as planned. Very bummed by the pushy nature to spend A LOT more than anyone should ever expect to spend when coming in for an oil change.
10/18/2021
Joel D. VERIFIED CUSTOMER
Joe is a great professional and has always handled service with our vehicles with integrity which keeps me coming back
10/18/2021
Sharon P. VERIFIED CUSTOMER
Done in less time than I anticipated.
10/17/2021
Roger M. VERIFIED CUSTOMER
1. Pushing additional services with me is not required. I do most of my own work.
10/16/2021
Timothy P. VERIFIED CUSTOMER
The service was amazing! Rodney helped with all questions and was even nice and joking with me. I was just upset when I got my car back and they removed my car seat i had in the backseat and tipped it upside down, spilling all my daughters crumbs all over my back seat. Even rubbing it into the seat. I had an oil change. I don't know why they needed to unbundled something in the backseat to do that. Again, the people I talked to were amazing. I was just very upset to get my car back in that state.
10/13/2021
Vicki O. VERIFIED CUSTOMER
Joe Valente was extremely helpful. Happy with my service.
10/13/2021
Kelsey M. VERIFIED CUSTOMER
Joe is a very knowledgeable auto customer service employee at Honda in Kenosha. His respect for his customers far exceeds others who we have worked with. He makes a connection and is very patient when it come to helping customers understand the service their car needs that will keep them safe on the road. He goes above and beyond for his customers. I highly recommend Joe to my friends and family whenever they need service.