The guy that checked me in was a jerk . I just got back from vacation and wanted to wait a week for my oil change but was going to get the tune up done but he insisted I get an oil change too . He told me that I had to get it and I thought it could wait. He said I could not rely on my oil being 40 % . He wanted me to produce my sticker on my last oil change which I could not find I thought that he was rude and did not know anything . Everything else was great but I do not want to come back if I have to deal with him
6/9/2021
Todd B. VERIFIED CUSTOMER
My vehicle was damaged while at Honda of Kenosha. I didn’t notice until I went to my vehicle. Upon arriving home I called the service provider and had to leave a message. I never received a call back. I subsequently left a voicemail for the service department head. Did not receive a return call. Finally called and asked to speak to service head and explained the situation. Had I not made repeated follow up calls I would have been forced to repair the damage myself. Now my car is going to an auto body shop to have the damage repaired. It’s trivial, but the loaner car I was given gets an ave of 25 mpg. My insight gets over 50 mpg. So now, I’m stuck driving a very fuel inefficient Odyssey 100 miles round trip to work until the repair is done. The vehicle was given to me with less than a quarter of a tank of gas. It’s a shame that this damage was done, but not reported to me. I’ll seriously have to consider whether to continue having my vehicle serviced in Kenosha, or returning to Gurnee where I purchased the vehicle. I’m happy they are working to make it right, but less than thrilled with the process and experience.
6/8/2021
Kristine P. VERIFIED CUSTOMER
I had a recall for my air bags. Now my SRS light is on. It was not on before. I will be bringing my car back to have you fix it again.
6/6/2021
Julie M. VERIFIED CUSTOMER
Very professional and truly cared about making sure everything was done to my satisfaction
6/6/2021
Marion R. VERIFIED CUSTOMER
Sam is always a joy to work with. Kind, caring, and personable.
6/6/2021
Rose W. VERIFIED CUSTOMER
I don't know why I was charged for shop supplies plus tax when I purchased parts??
6/5/2021
Patrick M. VERIFIED CUSTOMER
Thanks Joe
6/5/2021
Donna C. VERIFIED CUSTOMER
Each time I bring my vehicle in for service, I am treated very well. Thank you so much.
6/5/2021
Eva C. VERIFIED CUSTOMER
Joe is always great to work with. And your location is a trusted performer.
6/4/2021
Bradley M. VERIFIED CUSTOMER
I only go to Joe for service. I love working with him.
Brad
6/3/2021
Janet S. VERIFIED CUSTOMER
He is always very helpful.
6/3/2021
Not Provided. VERIFIED CUSTOMER
Great team at Honda of Kenosha. I have had nothing but great experiences with them. From the day I went in to purchase to every maintenance and service appointment.
6/3/2021
Charl B. VERIFIED CUSTOMER
The Cracking and popping is still there
6/3/2021
William J. VERIFIED CUSTOMER
Joe is Awesome. Knowledge, experience and demeanor are second to none.
He goes well beyond what’s expected. He is a pleasure to work with and the reason that I will purchase my next vehicle from that dealership.
6/2/2021
Jeffrey B. VERIFIED CUSTOMER
Thanks for the great help!
6/2/2021
John S. VERIFIED CUSTOMER
Friendly, professional,and kept me well informed.
5/31/2021
John D. VERIFIED CUSTOMER
Joe is always the best. Love it when he handles our service.