I did have to come back after a Tire Rotation, Auto Butler, and Oil Change as it was leaking oil. When I brought it in I was told the gasket on the oil filter was bad so is new filter was put on, the oil spill cleaned up and the oil topped off.
I was not expecting to need to return for this, but glad I was able to catch it before any serious issue occurred. Likewise that it was resolved quickly when I brought the vehicle in.
Although I will now be checking for a leak more frequently to make sure the root cause was corrected.
3/24/2021
Thomas S. VERIFIED CUSTOMER
Both Gina and Sam were very helpful and courteous. A good experience all around! :^)
3/24/2021
Ellen B. VERIFIED CUSTOMER
Gina and the team at Honda of Kenosha made a stressful situation almost pleasant. My issue was resolved quickly and completely with minimal disruption to my life. Thanks Honda!
3/24/2021
Brian K. VERIFIED CUSTOMER
Excellent customer service
3/24/2021
David . VERIFIED CUSTOMER
Very nice staff Kept me up to date on the status of my vehicle.
3/23/2021
Jose J. VERIFIED CUSTOMER
It’s always a pleasure seeing Gina! Gina always takes the time to answer all my questions and concerns!
3/23/2021
Terence D. VERIFIED CUSTOMER
The service was excellent, the crew were very courteous. I could not have asked for a better experience,thanks.
3/21/2021
Debra B. VERIFIED CUSTOMER
Gina was very nice and easy to talk with. She was very much helpful to us. Thank you very much for your great service today!
3/19/2021
Marco O. VERIFIED CUSTOMER
Very courteous and informative.
Thanks Rodney!
3/19/2021
Christine F. VERIFIED CUSTOMER
Sam completed my request for service and explained the 15 point inspection sheet.
3/19/2021
Kristin S. VERIFIED CUSTOMER
Gina and Lance are AWESOME!
3/19/2021
Freddy V. VERIFIED CUSTOMER
Sam was very helpful and made sure that I understood everything that was being done with my car.
3/17/2021
Maria E. VERIFIED CUSTOMER
The visit today was totally satisfactory.
3/16/2021
Carole L. VERIFIED CUSTOMER
Friendly and timely.
3/15/2021
Sakinah A. VERIFIED CUSTOMER
Very good service thank you.
3/15/2021
Stephanie H. VERIFIED CUSTOMER
Gina was very friendly and helpful. She provided excellent service.
3/15/2021
Donald B. VERIFIED CUSTOMER
This was my first service visit to Honda and Joe made it a nice experience.
I hadn’t planned on getting an oil change on this visit but now I will combine that with my car butler visit in the future. Joe has a nice easy disposition which convinced me. I’ll ask for him next time.
3/13/2021
Kim . VERIFIED CUSTOMER
Rodney was very friendly & professional.
3/13/2021
Noemi S. VERIFIED CUSTOMER
the pilot was ready ahead of time. service was performed to my complete satisfaction!