Rodney was fantastic, kept in touch with the status of my car. All pricing was upfront and actually was less that estimated which is always a big bonus
1/28/2021
Mia S. VERIFIED CUSTOMER
I came in just to get my battery checked and he wanted to do a deep check of my battery test my alternator test my starter. I've had starter and battery issues and alternator issues in the past and I've never been told that I need to get all those tests I just wanted my battery checked and my tire filled up. I try to avoid Joe for that particular reason.
1/27/2021
Keith F. VERIFIED CUSTOMER
Gina is fantastic as well as Lance the technician. Gina goes out of her way to give me the history of my services, she thought of me in light of the snow to offer a loaner, and overall is very helpful. Lance came to the desk and showed me a picture or two of the engine before and after doing the fuel injection service. Fantastic, can’t say enough about those two! We have been coming for years and these two have really put my confidence back in the service team.
1/27/2021
Karen C. VERIFIED CUSTOMER
excellent job.
1/27/2021
Melinda O. VERIFIED CUSTOMER
Gina was very helpful end has a great attitude.
1/26/2021
Amar S. VERIFIED CUSTOMER
Gina gave an outstanding service. She was very courteous, and helpful. She has shown great organizing skills. My new CR-V was not auto idling. She could get it fixed. Oliver attended on the repair. He did a great job. I am pleased with the services rendered by Gina, and Oliver. Wonderful job!
1/26/2021
Adam D. VERIFIED CUSTOMER
Joe did nothing wrong and tried very hard to make sure I was satisfied and happy with the work. I am dissatisfied with Honda’s overall service charges. I asked for a detailed break down of prices and got a general list of services and prices. Also very unhappy with Honda’s diagnosis fees. I ended up paying $140 for them to tell me the rear squirted was broken. That did not taken an hour to diagnosis and diagnosis fees should be prorated for each repair based on how long it actually took to diagnosis and then fix. I was also charged $65 for shop supplies and would like to know what actually that includes. I feel that I overpaid a great deal and will most likely be seeking a new service provider.
1/26/2021
Jessica G. VERIFIED CUSTOMER
Amazing service, and very helpful. She always kept me updated and just an overall amazing in customer service!
1/23/2021
Daniel A. VERIFIED CUSTOMER
Joe did a great job.
1/22/2021
Nea Grace. VERIFIED CUSTOMER
Service was very fast and I’m very satisfied with everything!
1/16/2021
Peter W. VERIFIED CUSTOMER
Asked the Service representative some technical questions about my pilot's anti-collision feature. He responded that he was npt trained on that feature and suggested that I ask my sales person.
1/14/2021
Jose G. VERIFIED CUSTOMER
Gina was very professional and polite.
1/14/2021
Patricia B. VERIFIED CUSTOMER
I came in for a simple oil change but with the advice of Joe V. I also had my tires rotated and new filters. Joe always takes very good care of me and my Honda HRV. Thank you Joe V.
1/14/2021
Patricia B. VERIFIED CUSTOMER
Joe is fantastic always up beat and very helpful! There should be more Joe’s in the company,
1/14/2021
Adrian A. VERIFIED CUSTOMER
yes everyone genuinely super nice from the frontto the back of the store gina was so nice she explained everything to us she was awesome i give her 100 stars ????
12/19/2020
Charles . VERIFIED CUSTOMER
Everything taken care of
12/18/2020
Noemi S. VERIFIED CUSTOMER
took care of everything the car needed needed the 2 days i was there. service was done at the time agreed upon.