He listened to my concerns and gave ideas without pushing them on me. Very professional
11/19/2024
Richard D. VERIFIED CUSTOMER
He’s the best. He came on to meet me after falling off a ladder.
Great guy and service advisor too
11/19/2024
Maria R. VERIFIED CUSTOMER
I want all your service team specially Joe Valente to be trained on how to file a claim for an extended warranty service before telling any customer that they have to pay because it’s not covered without even trying to file a claim with the warranty is not the first time this happened and he thinks that because I am Latina and a woman I can be fooled. I will file a complaint against him and the supervisor because I never get a call back from anyone when I have requested. This is the worst customer service ever I have another Honda with Gurnee and never have I experienced this problem with them. I will not recommend you or any of your service.
11/19/2024
Janet D. VERIFIED CUSTOMER
Joe was courteous, efficient and informative.
11/17/2024
Kendall C. VERIFIED CUSTOMER
Rodney was very kind and took time to explain my situation.
11/17/2024
Lilia C. VERIFIED CUSTOMER
I’m happy with the service that I got from my Honda was more faster than I expected and they very kind
11/16/2024
Betsy S. VERIFIED CUSTOMER
Always professional staff. Great job. Car looks great. Thanks
11/16/2024
Katrina R. VERIFIED CUSTOMER
I dropped off the car with Kevin and Samuel helped all day on Friday. Both were very kind and professional. They were great to work with! Thank you!
11/16/2024
Michael M. VERIFIED CUSTOMER
Joe was very helpful and provided me with good service and information.
11/16/2024
Gary S. VERIFIED CUSTOMER
Service was excellent, but the repair cost was a little high.
11/15/2024
Larry P. VERIFIED CUSTOMER
He’s very knowledgeable, this is the second time he’s been my service technician
11/14/2024
Denver W. VERIFIED CUSTOMER
Samuel is very proficient at his job, and very friendly.
11/14/2024
Deron B. VERIFIED CUSTOMER
Sam Always Helps Me Out. I Appreciate Him and The Honda Of Kenosha Team
11/14/2024
Robert H. VERIFIED CUSTOMER
I’ve had Joe on previous service work and I find he’s very helpful for any questions I may have Overall I’m very pleased with all of the experience I’ve had with the dealership from purchase to service. Thank you and keep up the good work. Thank you Joe.
11/14/2024
Kent D. VERIFIED CUSTOMER
The service was quick and smooth.
11/14/2024
Edward M. VERIFIED CUSTOMER
Joe was honest, to the point, knowledgeable and competent. What more can anyone ask. Treat him right he is a rare commodity these days.
11/14/2024
Jeff E. VERIFIED CUSTOMER
Rodney is awesome!
11/14/2024
John K. VERIFIED CUSTOMER
Sam made sure that the recall part was in for my vehicle before checking me in. He was efficient, professional, and friendly. He is one of the main reasons I continue to use Honda of Kenosha for my car's maintenance.
11/13/2024
Mark K. VERIFIED CUSTOMER
I originally called for B1 code and was told come in for oil change/tire rotation, when I heard him say something about me needing a 30000 mile maintenance I asked the price, over $800. I admit I was taken a back a little, my gosh that is quite a bit of money (at least to me) not so much to my service guy. The joke teller and not a judge of how a customer might be feeling at the moment, said I also needed 2 compartment filters which he said are only50$ just to make me feel even worse. Anyway that’s all I had to say, a little personal empathy from big shot would of gone a long way, thanks
11/13/2024
John M. VERIFIED CUSTOMER
Service done promptly and car was ready when promised.