Joe is an excellent advisor, he is nice,kind and funny.A pleasure working with him.
8/28/2020
Thomas G. VERIFIED CUSTOMER
Great job. Service was completed sooner than expected. Great job!!
8/27/2020
Daniel A. VERIFIED CUSTOMER
Joe and the crew were very helpful and straight forward. I appreciate their service!
8/27/2020
Chris W. VERIFIED CUSTOMER
Timely communication was extremely lacking! The same issue was serviced on the vehicle one month ago with NO resolve! Vehicle was left at the dealership for 8 hours only to be told it could not be fixed today due a lack of parts and would need to be brought back on another day. First appointment last July took over 5 hours to no avail and today’s appointment took 8 hours with the same outcome. Find it very difficult to believe that it would take 8 hours to diagnose the problem when vehicle was brought in at 7 am! Overall, exceedingly poor customer service!
8/26/2020
Jasmine M. VERIFIED CUSTOMER
Joe did a wonderful job! I Explained everything and kept me updated with my vehicle. Thanks joe!
8/26/2020
Raelynn E. VERIFIED CUSTOMER
We switched to this Honda service department because of Gina Ruiz. She gives us details on all maintenance and goes over anything we have questions about. She is kind and makes you feel like she has known you forever or is family every time we are in. Even with our masks on, she knew who we were. I can’t say enough good things about her.
8/26/2020
Leigh S. VERIFIED CUSTOMER
Gina, was wonderful to work with. Competent and friendly!
8/26/2020
Darnell W. VERIFIED CUSTOMER
Very satisfied
8/25/2020
Chris M. VERIFIED CUSTOMER
The problem was not found . Also they sent my wife home in my car with the hood not closed which I found when she picked me up from work. That is extremely careless and frustrating. How are you going to fix this?
8/23/2020
Victor J. VERIFIED CUSTOMER
My car had a check engine light befor I came it disappeared when I arrived the worker said to me we can not do anything I aske him to check he changed me 160$ and he said the car is ok I am still assure whim my car
8/22/2020
Mia S. VERIFIED CUSTOMER
Sam was great!
8/22/2020
Cynthia D. VERIFIED CUSTOMER
Joe provided Great customer service and assisted me early in Morning so i could get to work at hospital in Chicago.
8/21/2020
Paul P. VERIFIED CUSTOMER
Thank you
8/21/2020
Nicholas E. VERIFIED CUSTOMER
Joe is awesome! He always goes the extra mile for us.
8/21/2020
Chris H. VERIFIED CUSTOMER
I was promised a senior discount on my recent repair and no discount was provided. I even mentioned it when I checked out and the girl told me no. It was upsetting since I am a loyal customer.
8/20/2020
Jill K. VERIFIED CUSTOMER
Joe is always a great rep to work with
8/20/2020
Carla . VERIFIED CUSTOMER
Will is very helpful.
I have been displeased with the amount of service related to issues that should have been already handled. When I purchased the car last year everything was checked off as good and in working order. You can see from the number of times I’ve been back and the money I’ve had to spend that this was not the case.