the service was not good because i had an appointment at 10 and everyone walked passed me and my car and didn’t attend me for like 10 minutes and they were helping others until i walked and asked what’s going on i’ve been here for 10 minutes and nobody is helping me and then they give me attitude like what ! and then i had to wait like 4 hours for a few simple things and once they call me it’s ready to take the car home and that it’s all good they say oh yeah by the way there is a nail in your car wheel and the air filter s are done like why couldn’t you tell me that on the voicemail ?? . didn’t feel appreciated there :/
6/28/2024
Jean K. VERIFIED CUSTOMER
Repairs were done on time and explained well
6/28/2024
William M. VERIFIED CUSTOMER
Sam Waddell is the best service representative I have ever had the pleasure to work with.
6/27/2024
Evelyn O. VERIFIED CUSTOMER
Completely Satisfied with Rodney, except that these surveys are too “pressing”.
Can they not be done when we can find the time to do them?
6/27/2024
Myla G. VERIFIED CUSTOMER
I believe what happened to my car tire should be covered by warranty. I don’t see a puncture from the outside of my car. If there is, it is not noticeable but the puncture on the inside was big enough to notice. I wish Joe tried to listen more instead of talking about his knowledge or beliefs on cars. He asked me if he can ask me a question, which I said no. It’s annoying. Why, so he can turn his question to overwhelming me with his car knowledge?
6/27/2024
Brotop H. VERIFIED CUSTOMER
Great job done
6/27/2024
Raymond L. VERIFIED CUSTOMER
Joe did a fine job in preparing our Honda Pilot for our summer traveling season. We also appreciate the car wash and removing the bugs.
6/27/2024
Krystyna H. VERIFIED CUSTOMER
Great working with Joe. He is always thorough and informative and fun to work with.
6/27/2024
Barry M. VERIFIED CUSTOMER
Joe is a real pro and a great asset to the company.
6/27/2024
Matthew H. VERIFIED CUSTOMER
Joe performed outstanding service. I’ve had two cars in this week and he’s done a great job on both of them. Continue working with Joe for the future of our cars again Joe is very knowledgeable. I have to say he knows his job quite well.
6/27/2024
Rodney C. VERIFIED CUSTOMER
Joe did a good job
6/26/2024
John W. VERIFIED CUSTOMER
Joe was great in keeping me updated on the service of my vehicle.
6/26/2024
Kristine K. VERIFIED CUSTOMER
The service is always good.
6/26/2024
Heather K. VERIFIED CUSTOMER
Sam was extremely helpful, great communication and honest about the work my car did or did not need. I’ve worked with Sam prior and think he is a great asset to the service team.
6/25/2024
Frederick H. VERIFIED CUSTOMER
Great Service!!
6/23/2024
Timothy . VERIFIED CUSTOMER
Very efficient and great explanations.
6/23/2024
Joseph G. VERIFIED CUSTOMER
Every time I cone to Kenosha Honda I have an issue. Need more people skills. This time I dealt with Sam. He is amazing!!! He listened to my concerns and gave me options to resolve it. He never pressured me like the other reps do. Also you need a new service manager he could care less about the customer
6/22/2024
Jennifer . VERIFIED CUSTOMER
This isn’t Jennifer. This is Jim. You have the wrong person as always and you still haven’t corrected it. So why would I buy a car from a place who doesn’t know their customers and can’t correct the customer’s name.
6/22/2024
Leonard G. VERIFIED CUSTOMER
Samuel does a great job of explaining situations and keeping me completely informed.