Yes, Joe is a great person. Good customer service. He went way above and beyond for my vehicle. Even the Drop off service guy he was nice also
6/15/2024
Jim T. VERIFIED CUSTOMER
Good job
6/14/2024
Eric D. VERIFIED CUSTOMER
The phone price should be the same as the pickup price. Joe's pretty good about that, not this time.
6/14/2024
Ronald S. VERIFIED CUSTOMER
He was terrific
6/13/2024
Jerry B. VERIFIED CUSTOMER
Serv manager was freindly and courteous. Got the job done in time requested. Thanks!
6/13/2024
Wanda M. VERIFIED CUSTOMER
Very friendly courteous
6/12/2024
Ralph A. VERIFIED CUSTOMER
It was fine
6/12/2024
Ronald S. VERIFIED CUSTOMER
Sam was absolutely great he explained everything and was up front and honest with me and I appreciated that
6/12/2024
Alisha B. VERIFIED CUSTOMER
I went to the Honda at 11:15 pm and had a good experience. I went back to work and then called for information about paint. I returned at 5:30 pm to pick up the paint that I ordered. I asked a man about the air pressure in my tires. I also mentioned a slight shaking when I use the brakes. The man at the store typed some notes about the issue possibly being warped brakes, but I'm not sure what to do next. Can you guide how to address the shaking when I brake? He just dropped the ball and I left with no suggestion about shaking or checking on brakes or making an appt. Thank you.
6/12/2024
Daniela O. VERIFIED CUSTOMER
Loved the communication that Mr.Waddell had, he sent and email letting me know what needed to be fixed. I emailed back what I wanted to be done and when the car was ready for pick up the service had been completed.
6/11/2024
Latrice W. VERIFIED CUSTOMER
Thank you for your service ????????
6/11/2024
Jeffrey K. VERIFIED CUSTOMER
I had a battery go bad. He made sure I got the appropriate refund. The only thing I ask is if a customer calls and there may potentially be a battery issue even shortly after it was replaced, you should acknowledge and tell the customer if the battery did go bad, you will waive the diagnosis fee. Thank you.
6/11/2024
James L. VERIFIED CUSTOMER
Joe always does a complete job
6/11/2024
Raymond P. VERIFIED CUSTOMER
You’re welcome. I’ve always had a good experience when dealing with Joe. He’s always been very helpful and attentive to my needs and always ready to keep me advised what services my car my need.
6/11/2024
Brenda S. VERIFIED CUSTOMER
Joe has exceptional customer service!
6/9/2024
Deana D. VERIFIED CUSTOMER
Joe was friendly and informative.
6/8/2024
Brian S. VERIFIED CUSTOMER
Sam always takes excellent care of me
6/8/2024
Kay B. VERIFIED CUSTOMER
Everyone was helpful and the cost of the repair was reasonable.
6/8/2024
Amrut P. VERIFIED CUSTOMER
Sam gave me good advise on vehicle current issues and needs for future maintenance to run vehicle smoothly.