The service was really great. The only problem was that I requested a $14 discount on the oil change and it was not included in my bill.
5/17/2024
Robert A. VERIFIED CUSTOMER
Rodney was great! Give him a ràise!!!
5/17/2024
Teresa N. VERIFIED CUSTOMER
Joe is awesome!! Not only did he tell me all I need to do, but tried to sell me a car as well. Thank you Joe for your great service!!!
5/17/2024
Carl P. VERIFIED CUSTOMER
I have tried to get a hold of a manager and nobody was a available all day.
5/17/2024
Lynn D. VERIFIED CUSTOMER
Great service. Friendly, prompt and did exactly what was needed above and beyond.
5/17/2024
Lisa W. VERIFIED CUSTOMER
Rodney went out of his way to make suggestions about the services I did and did not immediately need. Pleasant. Respectful.
5/17/2024
Richard D. VERIFIED CUSTOMER
Perfect … thanks to the Team
5/16/2024
Diana S. VERIFIED CUSTOMER
I was happy with the fast and polite service that, I received today! Thank you! ????
5/16/2024
Mark S. VERIFIED CUSTOMER
An oil change that the oil cap was not put back on has caused multiple stains on my driveway!!
The attempted cleaning did not remove these stains. 2 messages were left early this afternoon with no call back. I will be calling again in the morning to get this resolved. My driveway will be restored to the condition it was in before this oil leak occurred.
5/16/2024
Steven W. VERIFIED CUSTOMER
Always happy with the maintenance, repairs and customer service. I really appreciate the results.
Steve Wisniewski
5/15/2024
Thomas K. VERIFIED CUSTOMER
??????????
5/15/2024
Jean C. VERIFIED CUSTOMER
Well Joe is very professional ,knowledgeable, comfortable to be around me. was very helpful , Iam happy to n n have sales man that was an ordsmsl
5/15/2024
Jo Ann. VERIFIED CUSTOMER
I enjoyed a very positive experience
Sam was very cordial and also very informative in explaining extra service needed
5/14/2024
Lashonda V. VERIFIED CUSTOMER
Joe is amazing. Very , knowledgeable, kind, courteous and funny!
5/14/2024
Julie H. VERIFIED CUSTOMER
Sam was very professional!!
5/14/2024
David G. VERIFIED CUSTOMER
Very courteous and delivered as promised with respect to timing. Sam reached out to me to schedule service too…
5/14/2024
Yesenia J. VERIFIED CUSTOMER
Rodney porter provided me with exceeding customer service and he also did not made me feel rushed and made sureI understood everything that was being done to my car or what I was signing very pleasant experience for my first oil change in my car. I have had him before with a different car. He has always has an excellent customer service attitude.
5/13/2024
David O. VERIFIED CUSTOMER
Rodney is an excellent service advisor.
5/11/2024
Michael L. VERIFIED CUSTOMER
My experience at Honda is always the best.
5/11/2024
Amanda N. VERIFIED CUSTOMER
This was by far the worst appointment I have ever had with the Kenosha Honda location.
1. Kevin was ill equipped with the knowledge required to effectively complete his job.
2. Kevin was beyond rude. He spoke down to me as the customer. I am baffled that Honda prides themselves on “quality service” when that was something I did not experience at this appointment.
3. The guy that worked on my car spilled a bunch of windshield wiper fluid IN my car. I watched him do it. He then forgot to put the lid back on to the same fluid.
4. There were a handful of times when I happened to peek into the workshop and there were a handful of employees that were horse playing and acting in appropriate around vehicles and tools in the workshop.
5. I witnessed a tech sit in a clients vehicle and actively hit a vape pen and then get out and hand the keys to that client.
Overall very unprofessional start to finish