Joe is great with clients - really appreciate his service and speed.
3/11/2024
Carl A. VERIFIED CUSTOMER
Great Service
3/11/2024
Sb Associates. VERIFIED CUSTOMER
The sales staff is great at HoK but the service people are short with customers, a bit cocky and they tend to talk down to clients.
We are on our fifth car from Honda four from HoK
We explained that the passenger rear tire has had the warning light coming on and off since we got the car. We assumed it was the weather changes as we saw this with our Pilot.
When we brought it in the service rep said the tire had an it repairable hole and we would have to pay 350 for a new tire.
My wife told him that this has been going on since we bought the car and that’s when he got all rude and defensive.The service person never showed her the hole which he said was responsible for the light coming on.
My wife left and we brought the car to a local tire shop. He showed us a piece of jagged metal in the tire. He couldn’t tell us how long it was in there but agreed that it could have been there since purchase.
We would like to return the car and terminate our contract and when we purchase next time - if it’s a Honda it will not be from HoK even though the sales people are wonderful.
3/10/2024
David P. VERIFIED CUSTOMER
Thanks Rodney, very efficient, As soon as I arrived Rodney came out and helped me. He answered all my questions.
3/10/2024
Adam L. VERIFIED CUSTOMER
Sam is the best
3/10/2024
Diane A. VERIFIED CUSTOMER
I’ve never paid labor on an oil change or $200 for one. Very expensive service. I will seek service elsewhere in the furniture.
3/10/2024
Patricia G. VERIFIED CUSTOMER
Thank you for a very efficient and positive experience from setting up the appointment to completing the maintenance and updates on our car. It is always a pleasure to work with Joe and Honda of Kenosha.
3/9/2024
Danny F. VERIFIED CUSTOMER
Always great with Joe!
Appreciate the wonderful service!
3/9/2024
Gary L. VERIFIED CUSTOMER
Fast friendly service
3/9/2024
Timothy K. VERIFIED CUSTOMER
Going on 10+ years of trusted service with this location. They have been very reliable and courteous.
3/9/2024
Shirley M. VERIFIED CUSTOMER
Thank you Sam
3/8/2024
David C. VERIFIED CUSTOMER
Great service
3/8/2024
Jongdoo L. VERIFIED CUSTOMER
Rodney is the best, period. He is such a gentlemen. He explained with professional attitude. He kindly called to check the oil change cover on behalf of me.
3/8/2024
Todd A. VERIFIED CUSTOMER
Sam is very good at his job. Great guy!!!
3/8/2024
Jan I. VERIFIED CUSTOMER
Thank you so much Sam. It was a pleasure to work with you. All questions answered and no pressure for service I didn’t want. Jan I
3/7/2024
John M. VERIFIED CUSTOMER
Sam is always super friendly and explains everything in detail.
3/7/2024
Kevin M. VERIFIED CUSTOMER
I am extremely pleased with the service and professionalism of the team!
I have found the permanent place to get my car serviced