I am extremely disappointed. I have to call back Monday morning because my issues were not resolved. My car was there from 9-2 and all my lights are still on.
9/10/2023
Keith D. VERIFIED CUSTOMER
Excellent services
9/9/2023
Charles C. VERIFIED CUSTOMER
Great job
9/9/2023
Michael J. VERIFIED CUSTOMER
Sam was very helpful and very courteous, but American Honda should have accepted ownership of this air conditioning problem. Honda of Kenosha should advocate more for their customers in these cases. This is a very well publisized issue with the air conditioning. So I'm not satisfied overall with the service.
9/9/2023
Cynthia M. VERIFIED CUSTOMER
Rodney and Sam are always helpful and answers my questions and will go through my vehicle report with me. Each are truly wonderful persons and employees.
9/9/2023
Martin C. VERIFIED CUSTOMER
The service was excellent and done in a timely manner. Thank you!
9/9/2023
Roberto G. VERIFIED CUSTOMER
excellent thank you very much
9/9/2023
Valerie P. VERIFIED CUSTOMER
Joe was very helpful in obtaining my new tires for my honda crv! Excellent service!
9/8/2023
Michael V. VERIFIED CUSTOMER
Nice people. Good & fast service.
9/8/2023
Amy S. VERIFIED CUSTOMER
Joe is wonderful and he will be my go-to guy for anything service related for my Jeep. Thanks Joe!
9/8/2023
Amer A. VERIFIED CUSTOMER
Thank you very much for the great servicing.
9/8/2023
Dustan B. VERIFIED CUSTOMER
Sam was wonderful. He got me right in and then let me know about a couple of items that needed attention. He wasn’t pushy but instead took a very consultative approach.
The service is always top notch there!
9/7/2023
Gregory B. VERIFIED CUSTOMER
In my experience, Rodney Porter is way above the typical Service Consultant. Thorough knowledge of vehicles and mechanical operating systems, maintenance procedures. Genuinely listens to questions and concerns and gives patient and understandable answers. I believe he likes his job and has the right personality for getting the appropriate service for the customer's needs. I always feel he is executing my needs with the highest priority.
9/7/2023
Thomas M. VERIFIED CUSTOMER
Great job!!
9/7/2023
Kenneth P. VERIFIED CUSTOMER
No call back to let me know if the parts ordered to fix the horn.....
9/7/2023
Amy M. VERIFIED CUSTOMER
Joe was professional and thorough. He was also friendly and pleasant. I had a positive experience and appreciate his excellent customer service skills. I wish all my customer service experiences in life were this way! I would imagine he is a valued member of your team and would recommend him to anyone who needs to bring a vehicle to your service center.
9/7/2023
Richard J. VERIFIED CUSTOMER
Joe is the very best service representative! I had a maintenance issue early this morning and I drove to Honda at 7:05am, Joe took care of me and my car was fixed as promised in a very timely manner! Much appreciated!
Thank you Joe!!!!