Everything was fine. Rod was pleasant as were the drivers who provided transportation for me.
7/15/2023
Jina P. VERIFIED CUSTOMER
This was my first time to Honda of Kenosha, and to work with Rodney. Although it was probably a pretty ordinary transaction for him, Rodney recognized that this was our first time at HOK, and took the time to explain the service we needed, and even looked up our historical records from Pauly Honda in Libertyville. Thank you Rodney for your professionalism and courtesy.
7/15/2023
Antresha H. VERIFIED CUSTOMER
I came in for an oil change, but knowing that I like to keep my car functioning at its best, Joe checked my car's maintenance history to see whether or not I was due or overdue for anything else. As it turns out, I wasn't overdue for anything, but I was right on time for one particular service. Thank you, Joe, for always making sure my car and I are taken care of!
7/15/2023
Shobil J. VERIFIED CUSTOMER
The service was excellent
7/15/2023
Nicholas S. VERIFIED CUSTOMER
Had 2 minor issues with the oil change service wen I got the car back I called Rodney up right away and sent him pictures of wat happened and he took care of it right away for me I did have to return later that day to have one of the issues fixed but did not take long and Rodney had it all set up to get fixed when I got there overall good service. I do think the oil change techs need more training to give the customers cars back the way they received them with all oil cleaned off the cars and should really wash there hands before getting in the cars to not leave oil hand prints inside the cars and to not touch the paint with oily hands and if they do at least clean the hand prints off the car before giving it back to the owners. So in all a little more training on cleanness and Rodney u r awesome thanks.
7/15/2023
Ethan N. VERIFIED CUSTOMER
Good job
7/15/2023
Lewis M. VERIFIED CUSTOMER
Grest
7/15/2023
Dennis M. VERIFIED CUSTOMER
Great service and very courteous. Thank you.
7/14/2023
Joanne T. VERIFIED CUSTOMER
All good.
7/14/2023
Jessica F. VERIFIED CUSTOMER
Excellent customer service, and all Honda employees takes pride in what they do especially Joe. I’m very happy with the oil change service today. I just moved from NY and I’m so glad there’s a Honda dealership in Kenosha!
7/14/2023
Adam K. VERIFIED CUSTOMER
Rodney is straight forward and honest, which is much appreciated!
7/14/2023
Joel D. VERIFIED CUSTOMER
Great job always by Sam
7/14/2023
Carole M. VERIFIED CUSTOMER
I was glad to be able to get an appointment within a week. I got there early and was surprised my car was ready earlier than I expected. Glad to know about animals making nest in my cabin air filter so I can try and discourage that. Altho not glad it’s happening. Can’t they design a solution to that? I read about some people add a metal screen on top of the filter in their car to discourage that. Or spray rodent repellant around the area. Maybe I will try that surrounding my car now and then.
7/14/2023
Thomas K. VERIFIED CUSTOMER
Always great and thorough service by Joe Valente.
7/13/2023
Valeria H. VERIFIED CUSTOMER
Rodney Porter is very professional and he has great customer service ????
7/13/2023
Eugene C. VERIFIED CUSTOMER
Joe was extremely helpful and courteous!!!!! I would recommend their services for excellent care!
7/13/2023
Tammy K. VERIFIED CUSTOMER
Always professional. Very friendly and knowledgeable
7/13/2023
Jay K. VERIFIED CUSTOMER
Sam was a real professional. He explained in detail what was done during my service and was able to effectively answer my questions.