Joe Valente is an excellent service advisor. He always explains what work will be done as well as how long it should take. The time estimates are spot on. He is very knowledgeable and polite. I truly enjoy working with him
6/21/2023
Pedro D. VERIFIED CUSTOMER
Car was bring in for alternator replacement, was replaced and no issues. At the same time was communicated that was found small leak coming from the oil pump, I said will be fix next time. And just park on my garage was clean never a drop, and now I have oil on the floor. Just after the service now I leak oil. I check the oil level just to verify that is on level, my surprise is lower than the minimum, I will expect that if you detect oil leak , minimum check level oil and add if need it. This is my second bad experience, last time oil change was performed, drive for 3 miles and lower level oil light turn on, sorry the tech make a mistake with the amount of oil recommended, ok the person that signed after the tech as review that the job is good, what check? Two days later engine light turn on…. Oil pump issues…. Pump should be replace…. Add the right amount of oil , reset the engine light , done! So, very poor service. Sorry. Expect more of official service.
6/21/2023
Mary Ann. VERIFIED CUSTOMER
Good job!
6/20/2023
Mark S. VERIFIED CUSTOMER
Joe was helpful as usual.
6/20/2023
Tammy K. VERIFIED CUSTOMER
I appreciate the car wash. I was dropped on by a flock of ducks. I wish they could have at least got all the drippings off. Service was great very professional I am a 43 year former employee of Honda dealership
6/20/2023
Nicole Z. VERIFIED CUSTOMER
He is very nice, reviews everything that was done and how the car is doing. Very professional and respectful.
6/20/2023
Iris B. VERIFIED CUSTOMER
THANKS
6/19/2023
Josephine G. VERIFIED CUSTOMER
great customer service
6/18/2023
Robert S. VERIFIED CUSTOMER
Quick in and out. Very satisfied with communication and service
6/18/2023
Mary . VERIFIED CUSTOMER
Great job!!! Thank you
6/18/2023
Samantha S. VERIFIED CUSTOMER
Sam did an awesome job taking care of my car! I greatly appreciate his kindness and excellent service! Thank you, Sam!
6/18/2023
John S. VERIFIED CUSTOMER
very helpful.
6/18/2023
Virginia L. VERIFIED CUSTOMER
Very much satisfied for the service and courtesy with the help of Rodney Porter no regret of choosing Honda Kenosha and suggested also to my nephew to buy his HondaCivic from this dealer. Thank you again
6/17/2023
Scott S. VERIFIED CUSTOMER
Always the Best
6/17/2023
Carla V. VERIFIED CUSTOMER
Great job!
6/16/2023
Dutler R. VERIFIED CUSTOMER
Had tire pressure issues and asked them to address it. They must have just put more air into the tires because a week later my tire pressure light is on again.
6/16/2023
Elwyna E. VERIFIED CUSTOMER
Joe is awesome... makes the experience so much better. He is courteous and informative and very knowledgeable. I have always been pleased with the service I have received from Honda of Kenosha.
6/16/2023
David N. VERIFIED CUSTOMER
When I bring my vehicle in for service,
I feel you are giving me professional maintenance and an honest
Estimate. I trust Kenosha Honda to not try adding “extra” items.
Thank you
6/16/2023
Raelynn E. VERIFIED CUSTOMER
Mr. Waddell did well. He was professional and answered all my questions. He knew how long it would take for everything to get done and was kind.
The cashier (I can’t recall her name) was very kind and even helped me out with something for my children while we waited. She also helped my one child with something. I appreciated that she went above what was expected and her kindness to us.