Grant was great to work with. The only thing was my appointment was at 1pm I didn’t leave there until after 3 pm. It just seemed like a long time for a tire rotation and to plug the tire that had a screw in it. Otherwise I was happy .
10/24/2023
Paula R. VERIFIED CUSTOMER
Always a pleasure to have our vehicles serviced at Gault Toyota!
10/24/2023
Sue S. VERIFIED CUSTOMER
Amy was fine, very nice and professional. My truck was damaged taking into the garage. I am waiting to hear back from Amy to schedule an appointment to repair.
10/24/2023
Monica B. VERIFIED CUSTOMER
I was very satisfied!
Thank you
10/22/2023
David A. VERIFIED CUSTOMER
They auto-text message stated there was an issue that required my attention. Jessica said there wasn't and was trying to get that message changed
10/21/2023
Scott M. VERIFIED CUSTOMER
Alicia & the rest of the staff are polite, friendly & professional. Always nice to stop in for service. Thank you for a pleasant experience.
10/21/2023
Carol M. VERIFIED CUSTOMER
It’s so nice that the new tires are on and that the car ride home felt good. The icing on the cake was that you washed my car too. Thank you as that always feels good! Carol
10/20/2023
James V. VERIFIED CUSTOMER
Excellent customer focus.
10/20/2023
Vanessa Y. VERIFIED CUSTOMER
Jessica was professional, very courteous, friendly and patient. I always have a good service experience at Gault and will continue to go there for all of my needs with my vehicle. Thank you.
10/20/2023
Elizabeth S. VERIFIED CUSTOMER
Thank you!
10/20/2023
Robin B. VERIFIED CUSTOMER
From the moment I walked into the service department, I felt “cared for” by the Gault team. A comfortable waiting room and friendly salesmen made the wait seem shorter than it could have been. Clean, comfortable waiting room was a plus along with getting a freshly washed vehicle once my vehicles work was completed.
10/20/2023
Frances F. VERIFIED CUSTOMER
Thank You for a Job well done! Appreciate each and everyone of you for doing what You do!
10/19/2023
Daryl H. VERIFIED CUSTOMER
While satisfied with my recent service experience, I am quite dissatisfied with Toyota making me wait 10 months for my second set of keys. I know that other Toyota buyers who purchased after we did, received two sets of keys with their vehicles. I think Toyota could have made more of an effort to fulfill the backlog of keys. Those of us that got caught in the chip shortage issue could have had keys much sooner than 10 months if that were given a higher priority. It seems like Toyota was more concerned with limiting the impact to those who were already impacted rather than spread the pain across a larger segment of their purchasers. This experience will factor into my future vehicle purchases and Toyota has definitely dropped in my opinion of their customer service. Did they even consider maybe offering something to offset the inconvenience that was caused to purchasers who had wait so long for a second set of keys?
10/19/2023
Dave H. VERIFIED CUSTOMER
As always I received friendly, efficient service.
10/19/2023
William W. VERIFIED CUSTOMER
Great service as usual.
10/19/2023
Thomas M. VERIFIED CUSTOMER
Another good visit at Gault Toyota. Thank you!
10/19/2023
Pamela K. VERIFIED CUSTOMER
Amy was very pleasant, professional an knowledgeable. She is an asset to the Gault team.