We questioned Nicholas on the certified vehicle warranty and he felt our concern that it wasn’t covered, he did go to bat for us and retrieved a discount on the repair. I will look forward to your questioner to follow up.
Regards
Kevin & Margi Price
9/29/2023
Corina W. VERIFIED CUSTOMER
As usual the service was superb. It’s a pleasure to go in and be greater by friendly and professional staff.
Many thanks
Cori
9/29/2023
Kaila R. VERIFIED CUSTOMER
Really appreciate the service Nicholas performed and the updates throughout. Thank you Nicholas!
9/29/2023
Sandra K. VERIFIED CUSTOMER
For the second time, my appointment was not on the list of appointments that the service folks were given. He did find the appointment listed on my actual service record. Please fix your problem with appointments not getting listed on the printout for the day. It's frustrating
9/28/2023
James H. VERIFIED CUSTOMER
Good service
9/28/2023
David K. VERIFIED CUSTOMER
Always satisfied with Gault service!
9/28/2023
Samantha L. VERIFIED CUSTOMER
Alicia did a great job at explaining what a part was for on my car and the process for checking on the AC.
9/28/2023
Christopher W. VERIFIED CUSTOMER
Keep up the great work. Thanks for your excellent service.
9/28/2023
Randy L. VERIFIED CUSTOMER
Thank you
9/28/2023
Joann P. VERIFIED CUSTOMER
I have been a customer of Gault Toyota for many years. There’s no other dealership I feel as confident or comfortable using for service. The level of customer care from greeters to coordinators to techs is superior. The staff is professional, extremely thorough and very friendly and respectful. I am also impressed with Gault’s on-going upgrades in Customer communication. The new technology using to show the camera shot of vehicle undercarriage- and automated check-in is impressive. More importantly, the service coordinator went through the details of the findings in my 5k checkup very thoroughly I will continue to be a loyal Gault Toyota customer for both sales and service!
9/28/2023
David B. VERIFIED CUSTOMER
The one problem I had was related to an error in your system regarding my phone number. It’s ****-****-xxxx.
9/27/2023
Osq Enterprises,. VERIFIED CUSTOMER
My truck was in service for just over two weeks. I needed a loaner for just one weekend. Toyota pays up to $250 which did not cover the whole rental bill. Grant said he’d put it in as a god will. Grant is awesome. But why make it so difficult on your customers?
9/27/2023
Rochelle K. VERIFIED CUSTOMER
The tire pressure was low after they worked on the car and I had to add air to the tires
They usually wash the car quick but didn’t this time
9/27/2023
Reathea W. VERIFIED CUSTOMER
We have been customers of Gault Toyota for over 15 years. During that time we leased 5 new cars. We are completely satisfied with your sales and service departments.
David and Reathea W
9/26/2023
Peter P. VERIFIED CUSTOMER
Service was quick and informative.
9/26/2023
Nicole S. VERIFIED CUSTOMER
Sincere thanks to Amber, Grant and Tammy who continue to provide excellence in service. I really needed the inspection and appreciate your time and care!
Thank you for all you do!
Nicole S
9/26/2023
Rick S. VERIFIED CUSTOMER
I really appreciated having my 4Runner worked on the same day I stopped in to make an appointment. My brakes were grinding and I travel 100 miles a day going back qnd forth to work from my home. Thank you again!!!
9/26/2023
Ray B. VERIFIED CUSTOMER
Wonderful customer service from Amy!
9/26/2023
Judy K. VERIFIED CUSTOMER
I trust Alicia. I always ask for her. She is the BEST!!