It was a pleasure dealing with Amy at your dealership. She has great customer service skills!
8/2/2023
Michael T. VERIFIED CUSTOMER
Always efficient and courteous. Thank you
8/2/2023
Todd T. VERIFIED CUSTOMER
Tama was very kind and explained everything to me
8/2/2023
Kaitlin T. VERIFIED CUSTOMER
My car was not even seen. I was there for over 3 hours and I ended up taking my car and leaving because I was missing work
8/2/2023
Margaret S. VERIFIED CUSTOMER
All that was asked to do was done and was completed as expected.
8/1/2023
Renee K. VERIFIED CUSTOMER
Tama Vallese was so kind efficient and helpful regarding my car situation!! Truly appreciate all she did to accommodate me!!!
8/1/2023
Micheal N. VERIFIED CUSTOMER
Service advisor was great. Tech needs to clean up after himself truck came in fully detailed and left dirty because of footprints handprints and brown dirt all over the driver door floor mat and driver's seat. I'll explain it to him on my next service if you don't. .
8/1/2023
William W. VERIFIED CUSTOMER
Very good service.
8/1/2023
Nancy W. VERIFIED CUSTOMER
Fixed broken hatch lack wirhout even being asked. Above and beyond.h
8/1/2023
Maryam Grocery. VERIFIED CUSTOMER
Why are you sending me emails? I've never been to your dealership and I live in Virginia.
7/30/2023
Richard D. VERIFIED CUSTOMER
She was very nice
7/30/2023
Edna C. VERIFIED CUSTOMER
I’m very satisfied with the service I receive, Tammy is a very friendly person, and always has a smile, I love having her assist me there at Toyota. She helps me get in and out at a reasonable time, she goes out of her way to help me in other little things, like attaching my registration sticker to the windshield.
7/30/2023
Wilma S. VERIFIED CUSTOMER
She presented herself in an enjoyable, helpful professional way. Alicia Crispell was a breath of fresh air. Please continue being yourself..
7/28/2023
Nancy M. VERIFIED CUSTOMER
Service is always great and they keep me updated regarding status of my vehicle.
7/28/2023
Melanie D. VERIFIED CUSTOMER
Excellent service from a very professional service department members. A pleasure doing business with Gault Toyota
7/28/2023
Minica T. VERIFIED CUSTOMER
1. Vehicle’s driver side mirror which was replaced still vibrates.
2. I was asked if I would like the vehicle washed. I said yes. I went to drive it home at the completion of service. It was still dirty. I went back inside and asked if it was washed. They said no. Offered to wash it then and there. I drove it back in and it was washed.
3. Called service department to make them aware the mirror still vibrates. I was forwarded to Grant’s voicemail and left a voicemail. I’m awaiting a call back.
4. I have written a letter I wish to share with Gault owners and service department outlining my experience thus far. Please let me know who I can email it to. Thank you for taking the time to read this. Nick Terela. ****-****-xxxx
7/28/2023
Jon S. VERIFIED CUSTOMER
Always an awesome experience
7/28/2023
Thomas S. VERIFIED CUSTOMER
Alicia is great to work with.
7/28/2023
Ruthann P. VERIFIED CUSTOMER
Very helpful. She got the job done. Kept me informed about what needed to be done