Grant was very pleasant and explained what I didn't understand. He double checked my car for me as I had doubts. My car is now running fine and am very pleased with his service
7/27/2023
Dayle H. VERIFIED CUSTOMER
Told service I was waiting 2 hours later I walked into service to find my was done. Not happy
7/27/2023
Scott A. VERIFIED CUSTOMER
Very satisfied with the service.
7/27/2023
Michael T. VERIFIED CUSTOMER
Excellent service
7/27/2023
Arvin A. VERIFIED CUSTOMER
Very professional and knowledgeable. She is pleasant to work with. She makes the process seamless. Highly recommended
7/26/2023
Thomas P. VERIFIED CUSTOMER
Thank you!
7/26/2023
Lisa D. VERIFIED CUSTOMER
Alicia is always so kind and thorough every time my vehicle is there for service
7/26/2023
David K. VERIFIED CUSTOMER
Always a good experience at Gault!
7/26/2023
Leroy W. VERIFIED CUSTOMER
Service expedited quickly. Service was satisfactory.
7/26/2023
Jonathan B. VERIFIED CUSTOMER
Grant provided a high level of communication and was very clear with how things were progressing in the repair process.
7/24/2023
Ali M. VERIFIED CUSTOMER
Outstanding service
Thank you very much
7/24/2023
Gayle P. VERIFIED CUSTOMER
Amy did a great job keeping me informed
7/23/2023
Muhammet K. VERIFIED CUSTOMER
I left my car around 8:30am and agreed on which services I asked. There are only three services I asked, which were oil change, coolant change and tire balancing. The lady called me around 1:40pm to say the car still needed to stay there. I was very upset because I needed my car for an appointment at 2:30pm. I was about to miss it due to the slow service that did not fulfill my request. I am disappointed and not sure if they completed the coolant change.
7/23/2023
Rossar R. VERIFIED CUSTOMER
Nick is a professional! I appreciate how he explains the exact repairs needed and will answer any questions I might have concerning the repair. Thank you!
7/23/2023
Sean W. VERIFIED CUSTOMER
My wife and 4 month old daughter were there over 3 hours waiting for our Tundra to get an oil change. When I scheduled the appointment I was asked if we would be dropping it off and returning or waiting there for it to get done. I opted into the “wait for it” option thinking it would take an hour or so. However it took them just over 2 hours to get it done before notifying her that it was ready. And while I do appreciate the service team offering to take care of the inspection as well which I had not planned to get done at the time, it then took an additional 45 minutes before my wife could leave. While I understand that not everything goes to plan I thought that since it was made clear that my wife was going to stay and wait that by doing so it would’ve taken some sort of priority
7/23/2023
Margert D. VERIFIED CUSTOMER
I was very impressed with your service department! Thanks again.
7/23/2023
Jereane W. VERIFIED CUSTOMER
Professional and helpful. answered every question that was asked of her.
7/23/2023
Kevin B. VERIFIED CUSTOMER
The SRS airbag issue remains. Tammy was the messenger. The service tech did the diagnosis.