When I got there; the price had changed and then when I went to check out, it was even more than the second quote. When originally I was quoted $99 for my service. So the service for $99 does not include tire rotation. Very misleading but otherwise ok.
11/28/2023
Bounthan K. VERIFIED CUSTOMER
Great job
11/28/2023
Susan B. VERIFIED CUSTOMER
My credit card was charged twice and I will have to call Monday to resolve.
11/26/2023
Muhammet K. VERIFIED CUSTOMER
I requested to install my new tires. Your mechanics installed them wrongly. They put inside of the tire reversely which may cause serious damege to the car since the tires have asymmetrical patterns
11/25/2023
Joan R. VERIFIED CUSTOMER
I would suggest you fix the text messages, but other than that you’re good
11/25/2023
Scott K. VERIFIED CUSTOMER
I was disappointed you did not have break pads in stock knowing I had an appointment to have new breaks installed. This is your business and this should not have happened.
11/25/2023
David G. VERIFIED CUSTOMER
The price for a service and tire rotation wasn’t itemized in the paperwork. Cost $128. Just had same service for my wife’s vehicle and it was $79. Never paid this much before at Gault Toyota.
11/25/2023
David M. VERIFIED CUSTOMER
Awesome customer service. The price seemed higher than the last time, but I’ll definitely recommend gualt to friends and family.
11/24/2023
Merri B. VERIFIED CUSTOMER
The call center woman was fantastic. She “heard” the need and went higher up to get an immediate appointment. Tammy was great in the service area addressing my concerns and the service department was quick in the diagnosis and ordering the part. I am thankful for the whole team! Merri
11/24/2023
Miguel V. VERIFIED CUSTOMER
Very professional,and efficient.i will continually keep doing business with Gault Toyota
11/24/2023
Richard L. VERIFIED CUSTOMER
Very professional organization
11/24/2023
Carol R. VERIFIED CUSTOMER
This woman turned a not so good situation into an awesome ending.
She definitely knows how to treat your customers!
I didn’t know her before that appointment but she is definitely a keeper!
I will ask for her next time I come in for service.
Thank you,Carol R
11/24/2023
Richard S. VERIFIED CUSTOMER
Amy was very accommodating even though I showed up an hour ahead of my scheduled time
11/23/2023
David H. VERIFIED CUSTOMER
Was Quick and had access to lots of
Information
11/23/2023
Steven M. VERIFIED CUSTOMER
Nick and service exceeded expectations
11/22/2023
Barbara F. VERIFIED CUSTOMER
Very happy with the service and the staff were very helpful friendly. Thank you
11/22/2023
Krishnaswami S. VERIFIED CUSTOMER
Excellent service. Efficient.,Courteous.
11/22/2023
Carl A. VERIFIED CUSTOMER
Good job done
11/22/2023
Kimberly H. VERIFIED CUSTOMER
Grant has always been great to work with. Classy, professional.
Provides solid, accurate, honest information. That is an incredibly important factor in our continued use of your service department.