Well I initially had an appointment but apparently there was someone before me that had a lot of issues and took a little longer. I waited about an hour but could not stay longer for my appointment because of prior commitments. I was able to get an appointment the next week. Someone called to say that because I waited too long I was offered a complimentary cleaning of my vehicle. So went to my appointment and was there roughly an hour and when I got to my vehicle the plastic cover was still on my seat and the service tag still on there. The car did not look like it got cleaned on the interior at all. Maybe a little but it looked pretty much the same. I was disappointed with the whole process. At my initial appointment, someone should have told me that they are running behind. Might take longer than usual. Then on my second appointment, I wished you guys at least took care of the plastic cover on my seat and the service tag. If you say your gonna clean the car a bit. You guys need a little more effort of actually making sure it is done.
9/6/2022
Nancy D. VERIFIED CUSTOMER
They were very helpful and they made everything clear and easy to understand.
9/2/2022
Mark C. VERIFIED CUSTOMER
Great team
8/31/2022
Mark C. VERIFIED CUSTOMER
Great job thanks
8/31/2022
Stephen C. VERIFIED CUSTOMER
Timely service
8/30/2022
Stephen I. VERIFIED CUSTOMER
Aaron was very pleasant and great to deal definitely bringing my truck back if im ever in maine
8/29/2022
Steven L. VERIFIED CUSTOMER
Having issues about the claim I submitted for multiple areas of paint chipping off on my bumper and it not being covered by warranty despite being less than 6 months old. Also requested to have a claim submitted about the door handle plastic chipping off, photos were taken but the claim was not submitted. Got an oil change was fine, but they tried charging me for it despite being enrolled in the unlimited oil change and tire rotation plan.
8/29/2022
Jean M. VERIFIED CUSTOMER
Love the service from you and live my Tuscan!!
8/29/2022
Tamera B. VERIFIED CUSTOMER
I very much appreciate being notified about recalls involving my vehicles parts and for the great service I received.
8/28/2022
Chad S. VERIFIED CUSTOMER
Thank you ????
8/27/2022
Timothy Q. VERIFIED CUSTOMER
I feel there should be another person assisting her, all the women who checked the car in and scheduler were great! Brandi was working very fast assisting /checking out 4 other people. When checking me out forgot to tell me a part needed to be ordered, so the car was not fixed. I left then tried to use the door and it didn’t work so i returned immediately (1/2 hour later). Then explained the mix up. If someone else was assisting her then i would have been informed. When standing at the counter all you hear is Brandi, Brandi, Brandi. She needs help. Other than that great job, very polite, professional. Mary Quimby
8/27/2022
Joseph G. VERIFIED CUSTOMER
All great
8/27/2022
Judith M. VERIFIED CUSTOMER
Very nice and very professional
8/26/2022
Linda M. VERIFIED CUSTOMER
Thanks for all your work and advice.
8/26/2022
Todd B. VERIFIED CUSTOMER
Great staff always.
8/26/2022
Lorna U. VERIFIED CUSTOMER
I dropped by without an appointment and Brooke immediately came out and welcome t me and took care of my immediate needs. I appreciate able to get that job done as we return to Florida October 26th. And the car goes
8/25/2022
Claudia L. VERIFIED CUSTOMER
Great service.
8/25/2022
Michaeal H. VERIFIED CUSTOMER
Service was quick and prompt professional. Was also a lot more than quoted two days previously. I was quoted only60.00 plus tax and today was 90$ plus! Wasn’t happy about that.
8/24/2022
Courtney B. VERIFIED CUSTOMER
Brandy & (everyone else in the service department) was very nice & helpful! The courtesy shuttle was a big added bonus too because I was able to run errands while my car was worked on. I also greatly appreciated not being pressured to get a bunch of extra things done that weren’t necessary…that has been my experience when I’ve gone to other dealerships for maintenance. I will be a returning customer for sure!
8/24/2022
Tyrel C. VERIFIED CUSTOMER
You guys are amazing every time we have our car serviced by you. Great customer service and communication.