Very polite, professional, looking forward to seeing him again. All staff met were tops.
12/18/2021
Gary W. VERIFIED CUSTOMER
Great friendly service
12/18/2021
Michael S. VERIFIED CUSTOMER
Brandy Phillips, did a super job,and all is well. (Happy Holidays to All)??????
12/17/2021
Robin H. VERIFIED CUSTOMER
I appreciate the service you offer. One of a kind - complementary service- so rare and greatly appreciated. Thank you.
12/16/2021
Bridget C. VERIFIED CUSTOMER
I had to unexpectedly get to an appointment and therefore asked if they could complete the work on my vehicle within an hour. The service department, as a whole, was fantastic and worked to get me out on time! So appreciative!
12/15/2021
Michael R. VERIFIED CUSTOMER
When we purchased our vehicle for Darlings we where told it DID NOT come with factory remote start so we had it installed thew Darlings at a cost to us of OVER $500.00 DOLLARS!!! Come to find out our vehicle DID COME WITH A FACTORY REMOTE START and when we confronted our Darlings employees there answer to us was SORRY ABOUT THAT BUT THERE IS NOTHING WE CAN DO!!!So the wife & i are not impressed!!!!
12/13/2021
James L. VERIFIED CUSTOMER
My appointment for service was delayed from nov 5th to Dec 2. I get it nobody wants to work but didn’t meet my expectations. Have historically had service at Rowe without issue.
In a follow up call I asked about software upgrades including knock sensor related. Was told “ I don’t see that listed and no pending recalls so they must have done it”. Is that something you will stand behind when I have an engine problem. Would like something in writing that work was performed and if it wasn’t why not?
12/12/2021
John G. VERIFIED CUSTOMER
Honest and upfront with explaining things to me. Thank you!
12/12/2021
Wanda P. VERIFIED CUSTOMER
Ok, I will be Happy to do a Survey in a couple days
12/11/2021
Cheryl D. VERIFIED CUSTOMER
Thank you very much
12/11/2021
Paul R. VERIFIED CUSTOMER
Very friendly and accommodating in a timely manner. I'll be back for my next service appointment at this dealership.
12/10/2021
Shannon L. VERIFIED CUSTOMER
Mechanical noise now that vehicle has been serviced
12/10/2021
Clarissa F. VERIFIED CUSTOMER
Everyone is so friendly and helpful. The service was completed in a timely fashion, I had a time constraint I had discussed when I booked the appointment and everything was fine.
12/10/2021
Bartholemew P. VERIFIED CUSTOMER
Always a pleasure. Was a little stressful having a couple appointment changes (stuff happens), but all was covered by Warranty and work done.
Always treated respectfully and kindly.
12/9/2021
Derrick H. VERIFIED CUSTOMER
Excellent customer service!
12/9/2021
Ralphael G. VERIFIED CUSTOMER
None yet.
12/8/2021
Amy J. VERIFIED CUSTOMER
Great service. In and out no issues.
12/8/2021
Wayne . VERIFIED CUSTOMER
Very helpful and patient with everything needed for my vehicle
12/7/2021
Isaiah W. VERIFIED CUSTOMER
Everyone at Darling’s Hyundai in Augusta is absolutely fantastic! I’d recommend to anyone without question. Thank you.
12/7/2021
Tyler K. VERIFIED CUSTOMER
They never called when my vehicle was “done” which it was never done I got sick of repeating what was wrong with it TO THE SAME GUY EVERY TIME and his response was “oh I didn’t know those were a problem we were looking at” after 3 days of that I came and got my vehicle and I will not be back to darlings again not for service and definitely will not buy another vehicle from you guys again because the service ****