Brandy is very knowledgeable, helpful, friendly, and a real professional. She is an asset to your Service Department.
11/20/2021
Lisa C. VERIFIED CUSTOMER
Brandi was professional and understanding of my situation. She is an asset to your team!
11/20/2021
Charles I. VERIFIED CUSTOMER
Kept me up to date on Jeep’s progress and always helpful .
11/20/2021
Judith M. VERIFIED CUSTOMER
Very professional and helpful.
11/19/2021
Michael W. VERIFIED CUSTOMER
Scheduled oil service for 2022 Santa Cruz. Recall latch notice with no action needed. Handled courteously by staff. Would have appreciated a time estimate on arrival. Understand schedule restrictions and technician availability yet frustrated that it 2 hours 20 mins. Low washer fluid light on the way back to work. Missed helping coworker load equipment for an afternoon appt.
11/18/2021
Mariah F. VERIFIED CUSTOMER
I dropped my car off, was told it would be an hour and a half, so I stayed in town. 3 hours went by and I hadn't received a call, so I called in and asked when it would be done. I was then told that they hadn't even started. I wish there had been better communication. I do appreciate not charging me though.
11/18/2021
Tammy B. VERIFIED CUSTOMER
Prompt courteous pleasant
11/17/2021
Ericka W. VERIFIED CUSTOMER
Great service and on time!
11/17/2021
Barbara F. VERIFIED CUSTOMER
Service at Darlings is always excellent. They are the best!
11/16/2021
Clarissa F. VERIFIED CUSTOMER
She was friendly and helpful!
11/11/2021
Donna W. VERIFIED CUSTOMER
the service was done in a timely fashion
11/10/2021
Elizabeth J. VERIFIED CUSTOMER
Got the van done quickly during a shortage of staff. Got me back on the road. Thank you!
11/10/2021
Desmen D. VERIFIED CUSTOMER
I was advised that this would be fixed by darlings as shortly after the purchase while it was still on site they called and messaged me stating it would be free to me. I am paying for the repair so I am quite annoyed. Also, the alignment is still off. I’d like to keep the steering wheel straight when going straight. I’ve only had the car 2.5 months and it’s been in the shop more than I’ve had it
11/9/2021
Candace P. VERIFIED CUSTOMER
Thank you for your prompt service! I hope all your staff will be well and back on the job soon!! Yes, thank you for doing our car so we could get on the road!! Candace and Luc Pepin, Augusta
11/4/2021
David F. VERIFIED CUSTOMER
The sensors are still going off. Tire pressure,engine light.,caution light. New cap works well.
11/4/2021
Cherry S. VERIFIED CUSTOMER
I have not had a chance to look the vehicle since Ive been home, so i honestly can’t answer that question yet.
11/4/2021
Karen H. VERIFIED CUSTOMER
Thanks for getting it done during your technician shortage due to covid. Much appreciated. Karen
11/4/2021
Tracey G. VERIFIED CUSTOMER
Employees are great. However not satisfied with the fact that the battery goes dead if vehicle sits for just 2 days yet nothing is found to be wrong.
11/4/2021
Kenneth B. VERIFIED CUSTOMER
I don’t think contact from the service department will make me completely or even partially satisfied.. thanks for continuing to send the questionnaire and surveys.. it’s not particularly appropriate what I would like to say thank u ..
11/3/2021
Theresa S. VERIFIED CUSTOMER
I was traveling from out of state needed regular maintenance oil change Sam was most helpful worked me in no problem great service