Your service team in Augusta works very hard at helping and assisting their customers. Darlings should be very proud of them.
7/21/2021
Lynn P. VERIFIED CUSTOMER
I was extremely pleased that you took my vehicle in and serviced it while I was gone and had it ready when I returned. I have had nothing but great service from you guys. I would recommend your dealership to anyone.
7/20/2021
Laurie B. VERIFIED CUSTOMER
I like her because she is friendly and is very professional
7/19/2021
Donald G. VERIFIED CUSTOMER
Brandy was very professional and helpful with all information I ask. She is the kind of service representative Who seems to care about the customer
7/19/2021
Sharon V. VERIFIED CUSTOMER
Jones very I was completely satisfied I will do the survey very helpful I plan on going back.
7/18/2021
Melissa M. VERIFIED CUSTOMER
NA
7/17/2021
Cristina C. VERIFIED CUSTOMER
John was professional and courteous. No idea that my tinted windows needed certification...even though I purchased my vehicle thru Darling's. John is taking care of this so I get get my inspection sticker asap.
7/17/2021
Peggy M. VERIFIED CUSTOMER
I have been very satisfied with the service so far
7/17/2021
Matthew L. VERIFIED CUSTOMER
Great team 100% happy with my purchase
7/16/2021
Donald H. VERIFIED CUSTOMER
I didn't have an appointment but samantha took great care of everything ( called with updates, quotes on prices and when it was ready) she's great.
7/15/2021
Randolph H. VERIFIED CUSTOMER
I have an issue with my vehicle that has been going on for 5 years and Darlings has had it now 8 times to fix the issue. This is the 2nd time I have been told the truck is ready only for it not to start. Very disappointed that this issue has not been resolved
7/15/2021
Craig K. VERIFIED CUSTOMER
Chrysler took way to long (25 days) to get parts for my LIFETIME UNDER SERVICE CONTRACT VAN.
Service also noted Freon leaked from the A/C system but failed to locate the leak. If the leak source was discovered it was MY LIFETIME SERVICE CONTRACT covers it. Because of what ever reason they come up with, the did not locate the leak and want me to pay $168.00. What goof is a contract that covers everything if service fails to complete their job (locate the location of the Loss of Freon) and reasons that the customer who prepaid a contract should pay for the service anyway? It makes no sense at all.
7/14/2021
Kristin O. VERIFIED CUSTOMER
Well done and communication and transport was scheduled very well. Also a great driver.
7/13/2021
Peter C. VERIFIED CUSTOMER
Service was as expected.
7/12/2021
Mark S. VERIFIED CUSTOMER
Customer contact was excellent this time after several disappointing visits. New employee provided better, friendly service, very helpful. However, I was quoted an estimated cost of around $300, and when I showed up to pay the bill, it was $423 - and that was after they applied an AAA card member discount of $45? That is ridiculous for this service. There was no breakdown of the actual labor costs, but the part is $3 and labor should be no more than 2 +/- hours for this job. I bought the car here but have had nothing but bad experiences with the service here since. I thought I’d give them another try. Disappointed yet again. Hugely disappointing because I want a RAM truck at some point. Trust is more important than money, and I don’t feel they understand that here.
7/12/2021
Nancy F. VERIFIED CUSTOMER
Very impressed with the quality of detailing
Also, service check in and pick up were both handled efficiently and in a friendly manner