Thank you for getting my appointment so fast and the car serviced so quickly also. I was worried with a recall it would be a while but it wasn't. Thank you so much!
12/3/2022
Mary Kay. VERIFIED CUSTOMER
I couldn't believe how well orchestrated the whole process was. Well done!
12/3/2022
William E. VERIFIED CUSTOMER
Very disappointed in service department. If we didn’t have a recall on our vehicle. We wouldn’t set foot in there again.
12/2/2022
Eugene S. VERIFIED CUSTOMER
Good job not a long wait
12/1/2022
Bruce B. VERIFIED CUSTOMER
I dealt with a problem that went undiagnosed after I had a necessary repair. However, the problem finally was discovered and resolved. It's too bad I had to deal with it for so long but glad it's finally fixed.
12/1/2022
John O. VERIFIED CUSTOMER
Great job and quick service thanks!
12/1/2022
Paige G. VERIFIED CUSTOMER
I called last week to make an appointment for an oil change and to take care of some recalls on my Ford Explorer. The only reason I made the appointment was for the recalls...for just an oil change I would prefer to stay in my town and go to a small business mechanic. When I made the appointment I was advised the recall repairs would take several hours. I did debate a little as I knew I would have my 3 year old with me and it would be a long time to wait around, but made the appointment. Within 10minutes I called back and got a different person on the phone- I explained the situation and questioned how long just one recall repair would take. This person let me know a shuttle service was offered. I did let her know I live and morrison and asked if the shuttle would go that far...she checked into it and said yes, so I left the appointment as it was. Today I get there and before they even pulled my car in for work reconfirmed that there was a shuttle available, as I would not be able to sit for the 3+ hours I was quoted for the recall repairs, only to find out driver was gone and wouldn't be back. I went ahead with the oil change, since it really needed done, but it is annoying to be told in advance the service would be offered, and then nobody seemed aware of it once I was there. Now I have to carve out time another day to take my car in. The really irritating part is that I was told "make sure you tell us you need shuttle service when you call back for the appointment on the recall". Well, I did that before and that didn't get me anywhere. Additionally, I was getting mixed messages on whether the shuttle would even go as far as Morrison. Generally, your employees were friendly and the oil change didn't seem to take long, but the miscommunication across the board left a bad taste in my mouth. No need to call me to discuss further.
11/30/2022
Margaret B. VERIFIED CUSTOMER
Appointment was to make sure my Ford Escape was ready for winter.
Categorized my appt as a courtesy check. No charge!
So awesome!
11/29/2022
Mallory A. VERIFIED CUSTOMER
Learned a good lesson about keeping oil grades consistent between my two cars factory requirements. Thanks to the mechanic!
11/29/2022
Bruce B. VERIFIED CUSTOMER
Todd is the best to work with.
11/23/2022
Eleanor G. VERIFIED CUSTOMER
Excellent ???? service and great Energy all
around the Dealership!
11/23/2022
Sean W. VERIFIED CUSTOMER
service was acceptable, but the 2.5 hr wait was a little rough.
11/23/2022
Kevin S. VERIFIED CUSTOMER
They did great work....
11/22/2022
Billie S. VERIFIED CUSTOMER
The service is always done correctly as that is why I always like to bring my vehicle into Clinton Auto Group.
11/21/2022
Carl R. VERIFIED CUSTOMER
Good job. Thank you
11/20/2022
Allen J. VERIFIED CUSTOMER
Very satisfied . Very timely thank you
11/20/2022
Wendy B. VERIFIED CUSTOMER
Thank u. Great job
11/19/2022
David A. VERIFIED CUSTOMER
Excellent service as usual !
11/19/2022
John H. VERIFIED CUSTOMER
Always comentaing to the custermers needs thank you