If I had a complaint it would be that Cooper was too optimistic. When I called he told me it would be ready in a couple hours. It was actually not ready for several hours. I do appreciate the effort.
5/10/2022
Steven R. VERIFIED CUSTOMER
Jeff did an excellent job getting me in and out experience was awesome
5/10/2022
David B. VERIFIED CUSTOMER
Jeff was great
5/9/2022
Hannah S. VERIFIED CUSTOMER
Cooper's the best! I'm always treated like family and he is very patient with me constantly rescheduling/forgetting about my appointments ????
5/9/2022
Jing D. VERIFIED CUSTOMER
Jeff was wonderful and very good with customer. I return for service all due to Jeff’s service
5/9/2022
Debra M. VERIFIED CUSTOMER
Service was great!
5/9/2022
Christian S. VERIFIED CUSTOMER
All good, Jacky delivered as promised.
5/8/2022
Nickolas D. VERIFIED CUSTOMER
I saw a scratch on the rear driver side door. I talked to Jacob about it and he took a picture. He said his manager would have to look at it.
5/7/2022
George E. VERIFIED CUSTOMER
Everything went well. Car was ready for pickup on schedule.
5/7/2022
Lynn L. VERIFIED CUSTOMER
Was done in little time and happy
5/6/2022
Rodney S. VERIFIED CUSTOMER
Very good job everything was well explained thank you so much
5/6/2022
Malcolm S. VERIFIED CUSTOMER
As always, Jacky was friendly, courteous, and completely knowledgable. When a valve stem broke off, he explained the pressure monitoring system with the sensor inside the wheel behind the stem and that in an older TT such as mine, the entire unit had to be replaced. Stems are now modular and can be replaced separately, and plastic to lessen corrision.
5/6/2022
Deborah R. VERIFIED CUSTOMER
I found Jacky to be more than accommodating and appreciate being assigned to one person!
5/6/2022
Jeffrey S. VERIFIED CUSTOMER
J3ff was GREAT
5/5/2022
Kinnon A. VERIFIED CUSTOMER
Very good thank you
5/5/2022
James T. VERIFIED CUSTOMER
Copper has been exceptional in providing service. Very personable and It's obvious he is committed to his customer's satisfaction.
5/5/2022
Carla M. VERIFIED CUSTOMER
Jacky was professional and personable!
5/5/2022
Herbert K. VERIFIED CUSTOMER
Great job and great customer service.
5/5/2022
Peter M. VERIFIED CUSTOMER
Jeff Schencks was over the top with his service. I show without appointment and need a oil change in my recently bought 2018 F-150 four-door, I have only put a couple thousand miles on it but check oil light came on, long story short was the truck had almost 2600 miles on it on the original oil change when they took the truck in on trade and so at 4600 the oil was down a quart, it was a little confusing because it wasn't telling me that I needed an oil change yet we are 400 hundred miles before I would have done that. So what should have happened is when I bought the truck oil change should have been updated that day then I would have got a 5000 Mile Window not the confusing window that I got the representative at Bangor said more than likely the truck came from down in Augusta Darlings, and it didn't fill it all the way on the original oil change on the trade in. But Jeff went out of his way to fit me in and make it happen I appreciate it and I respect everything that he did for me. Next time if I buy a used truck I'm just going to make sure the oil gets changed on buying it.
5/5/2022
Timothy W. VERIFIED CUSTOMER
For a non appointment visit. The work was done and communication was great.