I am satisfied with the actual servicing of the vehicle. The problem was I was scheduled for a 9 am appointment, told it would take 1-2 hours. It ended up taking a little over 4 hours.
5/4/2022
Jessica L. VERIFIED CUSTOMER
Thank you for all your help, it was excellent service.
5/4/2022
Addison F. VERIFIED CUSTOMER
Excellent! EXCELLENT SERVICE
5/4/2022
Sadie B. VERIFIED CUSTOMER
It was a great appointment! Very timely
5/4/2022
Terry M. VERIFIED CUSTOMER
We were early and he got us right in and serviced our truck and even washed it ????
5/3/2022
Burl G. VERIFIED CUSTOMER
William was great!
5/3/2022
Bobbiejo S. VERIFIED CUSTOMER
I still have not received an email with the what was wrong so I can get it fixed forgot what he said because overwhelmed by the price. Other then that everything is fine
5/3/2022
Wanda M. VERIFIED CUSTOMER
Really great job and great customer service!
5/3/2022
Timothy F. VERIFIED CUSTOMER
Jeff was very courteous and attentive, told me what was going to happen, and offered to wash my truck. Top notch service!
5/2/2022
Brian B. VERIFIED CUSTOMER
Great experience, thank you
5/1/2022
Stuart K. VERIFIED CUSTOMER
Jacky took good care of me.
4/30/2022
David L. VERIFIED CUSTOMER
Jackie Deng was great as usual. He is a credit to your organization
4/30/2022
Donald O. VERIFIED CUSTOMER
All good accept fingerprints in back sit
4/30/2022
Andrew W. VERIFIED CUSTOMER
Total satisfaction
4/30/2022
Gardner S. VERIFIED CUSTOMER
It took to long to get an appointment to get my truck in. However I was told that if I brought my truck down and left it they would try to work it in. That was good. The first week nothing was accomplished. I was told that someone would keep me informed about the progress. That did not happen. Joe was away on vacation during that first week. We had a lot of pressure because we had plans to go on vacation for three weeks, leaving May first.
I really didn’t like having to call every day from the second Wednesday through Friday. I do feel that Joe was the key at getting things done for me. My major concern is I have a business and my truck is a big part of the business and I was out of commission for almost two weeks. I have never had that difficulty getting in before. Something needs to be done to get customers in and out in a more timely manner. I understand the need for parts was a concern. Like so many business today they are failing to meet the needs of their customers. I have always been very satisfied with the work done on my truck, but the down time was to long. Gardner S
4/29/2022
Alexander M. VERIFIED CUSTOMER
Awesome job as always
4/29/2022
Timothy M. VERIFIED CUSTOMER
Joe was as usual outstanding!
4/29/2022
Matthew C. VERIFIED CUSTOMER
Fast friendly and professional service.
4/29/2022
William M. VERIFIED CUSTOMER
Joseph Turner takes ownership of his profession and he represents Darling Ford in a meaningful way.
4/29/2022
Kelly D. VERIFIED CUSTOMER
Leann was great very nice and went above and beyond.