Excellent and speedy service! Absolutely seamless. Thank you!
4/16/2022
Wendi S. VERIFIED CUSTOMER
He answered all my questions and he was very
Thorough on what was going on with my vehicle
4/16/2022
John W. VERIFIED CUSTOMER
Jeff was great, he met me only once before, but acted and joked like he's known me for a long time. He made what he was doing with my car crystal clear and I enjoyed the service.
4/16/2022
Timothy W. VERIFIED CUSTOMER
Completed survey today.
4/16/2022
Thomas S. VERIFIED CUSTOMER
I brought my vehicle in for brake service today, after having received service ~1500 miles ago. The rotors are currently worn out and delaminating, but this problem was not observed during the previous service. I was told that, because the pads that were changed were supplied by me, Ford would not guarantee the previous service. However, I did ask at the last service to have the rotors inspected and changed if they were worn. It is not clear to me why this was not done. I also was not informed that the use of pads I had on hand would preclude any guarantee of the work - if I had been, I would have used dealer-supplied parts instead. I am very surprised that Ford will not stand behind their work in this case, and I intend to contact customer servicFord Corporate on Monday to discuss. Be
4/16/2022
Curtis C. VERIFIED CUSTOMER
Good guy. Did a nice job
4/15/2022
Asa H. VERIFIED CUSTOMER
Jacky is awesome!
4/15/2022
Charles M. VERIFIED CUSTOMER
Coopers the man! He always makes sure everything is taken care of, including my little man. I have a 2 year old son. You guys are the best. Thank you!! <3
4/15/2022
Kurt F. VERIFIED CUSTOMER
Very friendly service guy who helped us,wait area was very clean
4/15/2022
Shawn I. VERIFIED CUSTOMER
Very satisfied
4/14/2022
Elwood E. VERIFIED CUSTOMER
The best
4/14/2022
Amanda W. VERIFIED CUSTOMER
VW should be proud to have Jacky working on their team. He is a wonderful service manager and makes sure that no matter what, the job is taken care of the BEST way possible. I’m very thankful to have his knowledge when I have an issue, and he ALWAYS answers the phone within seconds when I call. Very appreciative of his customer service!
4/14/2022
Darryl M. VERIFIED CUSTOMER
He was the best …have been at many Audi dealerships and Jacky went above and beyond.
4/14/2022
Nathaniel A. VERIFIED CUSTOMER
Jacky and Darlings are the only place I consider going. Anytime I'm here I look for Jacky for help. If he's not there I'm disappointed. By far the most able, helpful service writer on the team.
4/14/2022
Anne B. VERIFIED CUSTOMER
Definitely would like to trade in my 2015 Q5
4/14/2022
Suzanne L. VERIFIED CUSTOMER
Jeffrey makes me a priority and I just adore than man! He is what makes me come back. I've worked in customer service for over 20 years and he goes above and beyond to satisfy every customer. I feel spoiled when I go in for maintenance on my Flex and plan on continuing my car needs there. All the staff are very knowledgeable from the boys in the drive in to the service and parts dept. They never disappoint. Well done!
4/14/2022
Pamela S. VERIFIED CUSTOMER
Loved the friendly staff and appreciated the car wash!
4/14/2022
Kyle E. VERIFIED CUSTOMER
It was done quickly and the employees were nice
4/13/2022
Shay F. VERIFIED CUSTOMER
Five star
4/13/2022
Peter G. VERIFIED CUSTOMER
Mr. Deng is an extraordinary service representative with every critical customer relations skill mastered. Thank you