LeAnn was very nice to work with. We had a bit of confusion over dates of services and what would be done when,because two different services had to be done on different days. This was because parts for one job were in the shop, and parts for the other job had to be ordered. Also, the jobs had to be scheduled with two different departments: one that did the steering control arms and one that worked on transmission problems. LeAnn got it straightened out and got me an appointment for the transmission work only a few days after my diagnostic visit. She also followed up on my request to get more information about an exhaust system leak that I had been informed of. I asked if the entire system or just one section needed to be replaced. She let me know that the mechanic said an old piece of metal welded over a small hole had given out, but he thought the rest of the pipe looked good so the hole could perhaps have a new piece welded over the small hole again. I appreciated the honesty of the staff in telling me that this was probably repairable,rather than telling me I needed a new exhaust system!
2/9/2022
Calvin H. VERIFIED CUSTOMER
Liam is always a pleasure to deal with.
Thank you.
2/9/2022
Eileen W. VERIFIED CUSTOMER
Your team is always friendly and helpful!!
2/9/2022
Jonathan H. VERIFIED CUSTOMER
Excellent communication. Great job!
2/8/2022
Vasco C. VERIFIED CUSTOMER
The truck was repaired and available ahead of scheduled timeline.
2/8/2022
Dawne B. VERIFIED CUSTOMER
There was complete communication while working with Jeffery . I most enjoyed his customer service approach and style as he just was overall very kind!
2/8/2022
Jeneen G. VERIFIED CUSTOMER
I was treated with courtesy and respect. Every repair was done in a timely manner.
2/8/2022
Anas M. VERIFIED CUSTOMER
Good service today. Though took a bit longer to address recall issue I am happy and satisfied with the service
2/8/2022
Ryan M. VERIFIED CUSTOMER
Top Notch service
2/8/2022
Brent W. VERIFIED CUSTOMER
You guys are the best!
2/8/2022
Amy A. VERIFIED CUSTOMER
Coopersqueezed me in and took care of my issues a week before my actual appointment. Great customer service by Cooper
2/8/2022
Elizabeth L. VERIFIED CUSTOMER
Very friendly and helpful. Prompt service. All questions answered. Would highly recommend.
2/8/2022
Adriaan V. VERIFIED CUSTOMER
Jackie provides great service
2/6/2022
Stephen P. VERIFIED CUSTOMER
Excellent service!!Ty
2/6/2022
Phillip J. VERIFIED CUSTOMER
Good customer service
2/6/2022
Nancy G. VERIFIED CUSTOMER
Thanks
2/6/2022
Sara B. VERIFIED CUSTOMER
On the way home with my vehicle, the check engine light came back on, flashing, driving like it was when I brought it in on Thursday.
2/6/2022
Paul C. VERIFIED CUSTOMER
Well service and supervision were great, it is a concern that it takes so long between the call for an appointment and an actual visit