Leann was terrific! She knows how to explain what needed to be done and did so in a professional and fun way.
2/2/2022
Maria B. VERIFIED CUSTOMER
Jeffery was extremely helpful and provided wonderful customer service!
2/2/2022
Harold W. VERIFIED CUSTOMER
Wonderful service. Thanks for the car wash
2/2/2022
Dave H. VERIFIED CUSTOMER
I look forward to speaking with you.
2/2/2022
Wanda M. VERIFIED CUSTOMER
Johnathan was wonderful. FRIENDLY,PROFESSIONAL AND GREAT TO DEAl with. Very happy with his service.
2/1/2022
Caleb O. VERIFIED CUSTOMER
Eric is best. Many success
2/1/2022
Amy S. VERIFIED CUSTOMER
The service department is not helpful. I had my check engine light come on, called for an appointment and was told I could not get in until today. The check engine light went off before my appointment today and the service tech stated it should have been brought in, the code cannot be read after the light goes off and then wanted to charge me $150 to try to read the code after the fact. The part going bad is under warranty and I should not have to pay for this yet he insisted on charging $150. The code was read at another service center but when my husband called for an appointment he was told the service staff have to do it’ll read the codes themselves. This is terrible service, I refused to pay $150 for a 5 min. Process in a part that is covered under warranty anyway. In addition to this if a check engine light comes on and only stays on for a period of time then staff need to get the car scheduled to read the code. I would not recommend your service department and due to all the issues my car had had I will not be buying a ford again.
2/1/2022
Timothy Y. VERIFIED CUSTOMER
Couldn’t have asked for better service..always top notch service!
2/1/2022
George L. VERIFIED CUSTOMER
Everything went really well
2/1/2022
Judith K. VERIFIED CUSTOMER
Joe was so nice & patient, even though the garage was extremely busy. He took time to explain everything & answer questions as if we were the only customers he had.
2/1/2022
Steven S. VERIFIED CUSTOMER
Terrible service. The service tech told me that with my extended warranty I’d have up to a $100 deductible, which is totally fine. I told him the issue(that Sullivan’s had already diagnosed) and said I don’t want a diagnosis, I just want them to fix the window. When I come back to pick up my car after, they said they were done with it, not only did they not fix my car, but they charged me $170 for a diagnosis fee and told me it would be $345 extra to fix my window. With the exact same diagnosis that sullivans gave me. The technician lied about the “$100 deductible”. Sullivans originally told me to come here because I have a warranty still but it didn’t apply for some reason. Never coming back. 0/10
2/1/2022
Michael O. VERIFIED CUSTOMER
The heater is working now.
1/30/2022
Tanya L. VERIFIED CUSTOMER
Jacky was simply amazing. From his understanding of the situation to his sympathy toward our plight that weekend, he was phenomenal from end to end. He went so far as to help us resolve towing and rental car expenses for our very new car. Can’t thank him enough. It’s because of him that I would drive to Maine from Massachusetts to buy another car.
1/30/2022
Not Provided. VERIFIED CUSTOMER
Joe is awesome! Keep up the good work! He saved the day for us!
1/29/2022
Christopher N. VERIFIED CUSTOMER
Jeffrey is excellent. Thank you to Darling’s for providing exceptional staff. Well done.
C.D.N.
1/29/2022
Leland S. VERIFIED CUSTOMER
Very happy with the service.
1/29/2022
Mabel F. VERIFIED CUSTOMER
We are always very satisfied with the friendly service at Darlings Ford in Bangor. Jeffery was excellent and lived up to the positive reputation of Darlings!