Joe was amazing and persistent in ordering the parts & following up to ensure they arrived in a timely manner. He oversaw the turnaround of the service on a very labor intensive job. Joe went above & beyond to confirm that the service rendered was fully covered under my warranty. His thoroughness and attention to detail is a testament to the excellent service continually provided by the Darling’s Ford Team.
10/22/2021
Rhonda C. VERIFIED CUSTOMER
Thank you!
10/22/2021
Phillip J. VERIFIED CUSTOMER
Jeff was top notch.
10/22/2021
Scott M. VERIFIED CUSTOMER
Other than a comment and concern letter I had left for Jacky on my parts box, that he never saw…all the work was done timely and correctly and car was returned clean ..
10/22/2021
Mary N. VERIFIED CUSTOMER
Thank you
10/22/2021
Sean C. VERIFIED CUSTOMER
He did a great job very helpful thank you
10/21/2021
Jody R. VERIFIED CUSTOMER
Jacky kept me updated on the progress of the job. He was able to answer questions and trouble shoot problems for me.
10/21/2021
Stephen D. VERIFIED CUSTOMER
Jeff was fantastic, very accommodating made sure all my needs were met . Asked if I wanted my car washed and of course I said yes .Thanks Darlings!!A++++
10/21/2021
Christine H. VERIFIED CUSTOMER
Everything was completely satisfactory
10/21/2021
Hilal H. VERIFIED CUSTOMER
Jacky is top class. Super helpful and knowledgeable. Great to work with. Made having my car troubles so much easier. Great guy all around.
10/21/2021
Sergio B. VERIFIED CUSTOMER
Joe is great. Takes the time to find out what the customer's experience is and offers explanations if possible but also keeps you apprised of findings and work done. Only place that I will take my vehicles.
10/21/2021
James T. VERIFIED CUSTOMER
Excellent all around customer service. Timely and respectful to customers service needs. Answers questions and notifies customer promptly. It's painful and inconvenient sometimes to have a vehicle in for repairs but Cooper and his team try to make you feel important and considers the inconveniences to help you work out logistics as well as provide excellent repair service to vehicle. Very pleased with Darling Ford and thankful they're authorized to work on my Lincoln!
10/21/2021
Mabel F. VERIFIED CUSTOMER
I am always pleased with the friendly service at Darling's.
10/21/2021
Kim G. VERIFIED CUSTOMER
Not happy sat there 3 hours was charged 137. I was told you could not fix it or patch it . I am so unhappy with this vehicle I bought when my husband was dieing last year thinking I was all set because it was a Ford whom I always trusted my husband begged me to buy it because he trust Ford and thought I would be safe and not have all these problems I have done so much work in less than a yr on this thing heartbroken I can't afford payments and keep fixing this thing I am just so sad . Over all this . I don't know what I am going to do now . I am heartbroken ???? i love Joe who takes care of my services but my SUV not so much I have doctors all over the place and scared to death something going to go wrong. Plus now transmission banging off and on to I needed safe reliability now my husband's past and my SUV gives me no security. Just sad really sad .
10/21/2021
Rose P. VERIFIED CUSTOMER
They bent over backwards and did a really good job helping us get the problem corrected
10/20/2021
Gilman G. VERIFIED CUSTOMER
As always...a great job!
10/20/2021
Not Provided. VERIFIED CUSTOMER
Simply excellent - as always!
10/20/2021
Bryan Z. VERIFIED CUSTOMER
Joe from service department goes out of the way to support the customer. He always finds time for us. Thanks for the great service and support.